Question about HP Officejet 5610 All-In-One InkJet Printer

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Cartrage stop moving and all power ,copy ,scan and fax buttons are lightening

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Hi,

It might be a hardware issue however u can try the following basic troubleshooting steps .

Unplug the power cord from the back of the unit . try to move teh carriage manually .

perform a reset as well .

1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

Note - you can also try the Ok n cancel key combination in place of # and 6

Thanks

Posted on May 27, 2008

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I need to know how to remove my info from my lexmark 4270 series before I trade it in.


Hello,

1.Disconnect the power cable from the back of the printer.

2. Hold down the Stop/Clear button. (To the right of the Black Copy button.)

3.While keeping the button pressed down, reconnect the power cable. A message on the LCD will display MEMORY CLEARING.
Note: The Fax, Copy and Scan buttons will remain ON until the message disappears. Only the Fax button should be ON when the function is complete.

Thanks for using Fixya.

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It sounds like you have some sort of printer error, you can try holding the stop button as you power up it will either tell you the error or clear it so you can copy and scan again.

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Fax is received is very dark and almost unreadable


You can try using the menu to lighten the fax, but if all received faxes are dark, you may be experiencing a weak scan light. try making a copy instead of fax (which essentially is a fax printed to yourself) if also dark, its certainly your scanning imager that's failing. If that's the case I would recommend replacing the entire machine. Parts are expensive, and its a difficult to service part yourself. Also you may find that toner costs alone may pay for the replacement machine over this unit.

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Does it say Scanner Failure...?

If then try these steps mentioned bellow:

Remove all the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is above the place wher we install ink cartridges it is a metal part which moves in a metal bar) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector.
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Then if it prompts the ink cartridges insert ink cartidges
Now try printing a test page or make a copy

If it still makes a loud noise and the message comes up as scanner failure, then either the scanner or the scanner machanisum is bad, you may have to replace the unit

Good Luck

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1 Answer

HP X4270 5 YEARS OLD. CONTROL PANEL READS HAXMNTE KHONKY B --NOT FAX,COPY,SCAN CONTROL PANEL DOES NOT RESPONSE TO BUTTONS. i UNINSTALLED AND THE SAME PROBLEM OCCURS WHEN I REINSTALLED WITH THE CD. NEW...


Step 1 Remove the power suppply from the back of the printer...
Step 2 press and hold the stop/clear button (the button with the red X)..
Step 3 Insrt the power supply into the back of the printer...keep holdin the button...
Step 4 The printer would display the language as english
Step 5 Select the desired settings

Vola ...ur printer should be back to normal...
Else contact on 1-800-332-4120

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1 Answer

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If the scanner is clicking than it is a scanner issue. Make sure there is not a lock button on the machine. They sometimes have these for when the printer is being moved. As for the faxing software it would seem that that part didn't not get installed so if you can update it.

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5 Answers

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Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.     Here is a manual if you dont already have one.   http://h10032.www1.hp.com/ctg/Manual/c00486336.pdf

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