Question about HP Compaq Presario SR1820NX (ER919AA) PC Desktop

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I have a Compaq Presario SR1610NX Desktop PC and I am having problems restoring it back to original factory settings. Can I please get some help on how to get it back to factory settings.

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  • Doctor PC
    Doctor PC Oct 03, 2010

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  • HP Master
  • 5,660 Answers

Back to factory settings requires the Restoration Disk. (CD disk)

Turn the computer on, install the Restoration Disk in your optical drive, (Either one), and wait for the disk to boot up.

Once you come to the question of, "What do you wish to do; Non-Destructive Restoration, or Destructive Restoration, choose Destructive Restoration.

(Non-Destructive Restoration is Repair.
Destructive Restoration is a Full Installation )

After you click on your choice follow the instructions.
Takes an average of 35 to 45 minutes.

Don't have the Restoration Disk?
You can obtain it from HP Support. (HP bought out Compaq)
The disk/s are free. The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

In the USA the phone number to call them is toll free.
(Big deal if you have unlimited service, or a cell phone, huh?
I just included this info anyway)

1-800-474-6836
24 hours a day, 7 days a week.
(I called this number to verify it's a working number, and the procedure is still the same, about 2 months ago. It's a working number. No charges are involved)

http://welcome.hp.com/country/us/en/contact/phone_assist.html

For HP Support phone numbers not in the USA,

http://welcome.hp.com/country/us/en/wwcontact_us.html

You will need your Serial Number, (S/N), to give to the nice representative on the phone.
This is either on the back of your computer tower, or up on the side of the tower.
It's in the white Service Tag.

If you have questions please post in a Comment.
Would appreciate hearing how this came out.

Regards,
joecoolvette

Posted on Oct 03, 2010

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Posted on Jan 02, 2017

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1 Answer

How to find factory settings partition


While many problems can be solved by less drastic measures, Compaq owners sometimes need to restore their computers back to factory new condition.


If the operating system becomes corrupt, or if the computer is struck with a persistent virus, restoring the PC to its original factory default settings is often the best way to deal with the problem.


While older Compaqs relied on restore CDs to restore factory settings, newer machines come with a recovery partition built into the unit.


Shut down the Compaq computer and wait for it to power off.

Press the "Power" button to restart it.


Press the "F11" key as soon as you see a black screen.

This will boot the Compaq into the recovery partition.


Follow the on-screen instructions to back up any user files before the recovery process begins.

Click "Next" to start the recovery manager and follow the on-screen instructions.


Hope this helps.

Nov 29, 2012 | Compaq Presario SR1120NX 2.66GHZ Tower w/...

1 Answer

Im having trouble finding drivers for presario sr1610nx. smsbus and multimedia audio controller video controller


Here is the link to the main Compaq Support page for your computer:

http://h10025.www1.hp.com/ewfrf/wc/product?product=1127350&lc=en&cc=us&dlc=en&lang=en&cc=us


Here is the link to a list of all the drivers that are available for download assuming you have Win XP:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=1127350


Good luck and please comment back and RATE if this was helpful.

Feb 06, 2011 | HP Compaq Presario SR1610NX (ED865AA) PC...

1 Answer

I need a operating disk for a new hard drive for my presario SR1610NX PC desktop


You need a new Operating System.
Try Windows 7, or Ubuntu Linux. (It's free)

Or are you speaking of a Restoration Disk?

In the USA call HP Support.
Toll free number 1-800-474-3863
24 hours a day, 7 days a week.

The Restoration Disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

Not in the USA?
Here is the HP Support Worldwide contact information,

http://welcome.hp.com/country/us/en/wwcontact_us.html

Nov 29, 2010 | HP Compaq Presario SR1610NX (ED865AA) PC...

1 Answer

How do i restore my compaq presario laptop to factory settings


If u Create a restoring poit & use a original copy operating System then u restore it nahi to operating system repair kar le.
if u want to restore ur BIOS then open ur Bios from F2 & Load its default settings by its given instruction.............

Apr 13, 2010 | Compaq Presario SR1120NX 2.66GHZ Tower w/...

2 Answers

How do I get my compaq presario back to the original factory settings without a recovery disk?? its a SR1120nx


there is a hiden partion on hd disk, you restore to the factory settings, when bios booting, look for "restore system" key.Press the key only bios booting and follow the instructions. If not available, well you can reinstall windows with OEM CD and Follow Instructions. Good luck

Dec 22, 2009 | Compaq Presario SR1120NX 2.66GHZ Tower w/...

1 Answer

REBOOT COMPAQ PRESARIO SR1610NX


You should just be able to reboot the machine off of the cd drive with the 1st disk in the drive and it will go thru reinstalling the software.


May 03, 2009 | HP Compaq Presario SR1610NX (ED865AA) PC...

2 Answers

The quick restore dosen`t work


What operating system you are using before installing windows xp. If it is windows 98, Your restore cd will restore windows 98. if you want to restore to factory settings pls boot from the restore cd and format the harddisk. Becareful, this will erase your entire data on the harddisk which cannot be recover. If you are using licenced (not pirated) windows xp boot from it and reinstall windows xp so that you can run the os smoothly. But in either case becarefull when you are formating, it will destroy entire data and you may endup in soup. feel free to revert back for further quiries

Sep 29, 2006 | Compaq Presario 5000 PC Desktop

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