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Every dvd we put in our Sumsung HT-Z310 will not load and we get the "Disk Error", how can we fix this?

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Try using a Cd lens claeaner first.ext you can try opening the cover of the player and try blowing away any dust and debris using a can of compressed air.

If that does not resolve the issue, then it is most likely a scratched or opaque lens, which will have to be replaced. However, if this is the case, I think it would be cheaper to actually buy a new player than repair it.

Hope that helps...

Posted on May 27, 2008

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Sound from Onkyo CD player well and fine. Then connected the Samsung DVD HT-Z310 to Video3 (L/R audio in, V-in from L/R Audio out and V-out of Samsung) but no sound or nor video on TV? Tried to fix it...


What am I missing here?

There are a lot of models mentioned in this post. What are WE discussing?

* A Samsung HT-Z310 is a Home Theater System.

* An Onkyo TX-DS777 is higher-end AV Receiver that DOES have a Video 3 input which accepts composite video and analog audio.

* An Onkyo CD player is irrelevant to the TV sound in any scenario.

* Unnamed TV.

I don't see any path in your narrative that would carry audio TO the TV. Is there an unmentioned HDMI cable in here somewhere? I see no other audio outputs on the HTZ.

Are you running the HT-Z310 through an Onkyo receiver to somewhere (?) else?

Register and download the manual for free at retrevo.com

http://www.retrevo.com/support/Samsung-HT-Z310-Home-Theater-Systems-manual/id/23122dj393/t/2/

The fewer hops and inteconnects a given signal experiences between its source and your senses, the better. I always run the BEST video from any source to the TV first; the best Audio to the BEST audio electronics. If that helps.

Apr 03, 2011 | Onkyo TX-DS777

1 Answer

Digital In on Samsung HT-Z310 no sound


Optical into your XBOX 360? If there is a connector that you are using to convert it, I was start by replacing that.

Jun 04, 2010 | Samsung HT-Z310T Theater System

1 Answer

My HT-z310 dvd player does not read when i put dvd in


Try manually pushing dvd drawer in after pushing open/close. I opened mine up and noticed the dvd is not spinning - I don't think the drawer is completely closing over. BTW this is not a permanent fix - it doesn't work all the time.

Apr 18, 2010 | Samsung HT-Z310T Theater System

1 Answer

SAMSUNG HOME THEATRE HT-Z310 will not play dvd's everything else works ok just comes up disk error on all dvds


if its less than 1 year old get it fixed by samsung. if older, buy a new dvd drive http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390140887510

Nov 22, 2009 | Samsung HT-Z310T Theater System

1 Answer

I have a sumsung dvd home cinema system ht.thx25 when I put a dvd in it says disc unknown but when I put a free dvd in from the newspaper it plays.


Is the disc just a regular disc, not HD or blu ray?
Is the disc a region 1 coded disc?

If it is, the unit should play it fine.

Jul 01, 2009 | Samsung HT-X20 Home Cinema 600W Theater...

1 Answer

Samsung z310


You have to press the AUX button and set the HTS unit to D. IN (DIGITAL IN)
AUX 2 only works for the regular red & white audio cables.


Hope this helps!

Jun 27, 2009 | Samsung HT-Z310T Theater System

2 Answers

Samsung HT-Z310 "Disc Error" Message....won't recognize disc


Turn off the power and hold the STOP ( ) button on the remote control for longer than 5 seconds (reset function). It fixed my Samsung Home Theature. Samsung has online chat to help too!!!

Oct 06, 2008 | Samsung HT-Z310T Theater System

3 Answers

Connecting a Samsung HT-Z310 home cinema to a Series 5 Samsung TV and Games consoles, will only work with DVD currently. How do I get the cinema system to work for TV and consoles?


Do you have an Optical Audio cable going from the A/V receiver to the TV? If not, you need to get one. Since the HT-Z310 only has HDMI output and no input there is not audio bypass. Once you connect an Optical Audio cable from the receiver to the TV, anything that goes through the TV (cable audio, PS3 or Xbox 360, DVDs, Radio) will go through the receiver, too.

May 28, 2008 | Televison & Video

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