Took out of box, unpacked, plugged in and it never initializes. Power on and alarm light blink, message reads "check printer." Unplugged, waited and plugged in again (several times and for a length of time), still same. Have not connected the phone, do not want to use the fax function. Canon tells me I need to bring it for service. It is brand new.

Start with the printer OFF:

1. Hold down RESUME and then hold down POWER
2. release RESUME
3. press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing


Select function with RESUME press POWER to execute:

presses - light color - function

0 - green - Pressing power button will turn off printer
1 - orange - Service Test Print
2 - green - EEPROM Information Print
3 - orange - Initialize EEprom data
4 - green - Reset Waste ink Counter
5 - orange - Mode to set Destination code
(1: Overseas, 2: Domestic)
6 - green - Refresh printhead (cleaning mode)

I assume the printhead is cleaning and you need to wait for it to finish cleaning. That could take over a minute and a half; I don't know what that delay is for your printer.

If that is not the issue, you may have to reset the printer. This may be possible as follows:

1. Hold down HELP + OK button and unplug printer (could experiment with regular power-off, but I opted for brute force)
2. Hold down HELP + OK button again as you plug the printer back in. Then power it on, if it doesn't power on automatically. Be Safe: keep holding the buttons until the printer turns itself off. (It took mine less than a minute.)
3. Release the buttons and simply power it back on. (If you unplug it without powering it down, you may get an improper shutdown error message. If so, click OK on the printer.)

If you are looking at a blank computer screen after all of this, you might try uninstalling and reinstalling the driver.

If this does not fix the problem, you better look into troubleshooting on the manufacturer's site for help for your particular printer.

1. Remove the USB cable (or parallel cable) from the back of the printer

2. Remove any memory cards, USB sticks, or any other media from the printer

3. Remove the power cord from the back of the printer

4. Wait 15 seconds then reconnect the power cord

5. Wait for the printer to finish its power on cycle and then reconnect the USB (or parallel) cable

A repeating 5 orange flash is supposed to mean a foreign object inside the machine interfering with the print head. Check at both ends or the carriage track for a crumpled up wedge of paper. If nothing is there, check down the back paper feed path. If still nothing, it is possible the print head is overheating and is about to die.

This will work

1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

1. Press and Hold the STOP/RESET button and wait until it self restart.
2. Release the STOP/RESET button the the printer is restarting.
3. Wait for a few seconds

Reset the product
The error message might disappear after you turn off the product and turn it on again. After you make any adjustments to the cartridges or the printhead, reset the product in order for the error message to clear completely. Follow these steps to reset the product.

1. Press the Power button to turn off the product.
2. Disconnect the power cord from the back of the product.
3. Wait 30 seconds.
4. Reconnect the power cord to the back of the product.
5. Turn on the product by pressing the power button.

Check the product control panel display. If the error message disappears, you are done, and you do not need to remove, clean, and reinstall the printhead.

Regards,
Riztech

To check the light Pattern of your printer

Click on Light and Error HP Laser jet 1012 Printer

Check the error details from the above link

Condition of the printer Action/Description Ready

The printer is ready to print. No action is necessary. Processing

The printer is receiving or processing data. Wait for the job to print. Processing...(job name) Ready LED is blinking.

This message is displayed while the printer is processing a current job, but has not begun to pick pages. Processing...(job name) From Tray XX Ready LED is blinking.

This message comes up for any job, once the printer starts to pick paper. Manual Feed or Continuable Error

The printer is attempting to Manual feed, media is not loaded in the paper tray, media loaded is the wrong size or type. Verify that the correct media is loaded.

Press and release the GO button to continue printing. Out of memory

The printer is out of memory. The page you are printing might be too complex for the printers memory capacity. Try lowering the resolution. See Understanding print quality settings for more information. Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:

• The print cartridge door is completely closed.
• Media is loaded.
• The print cartridge is correctly installed in the printer.
• There is no media jam.

Printer initialization

A printer initialization is taking place. No action is necessary. Fatal error

All lights are on.

• Unplug the printer for 30 minutes, and then plug it back in.
• If the printer still has an error, contact HP Support.

All lights are off.

• Verify that the printer is turned on.
• Make sure that there is power.
• Unplug both ends of the power cord, and plug them back in.

Job Cancel

All the LEDs cycle. Canceling...(job name)

The Job Cancel button was pressed and the job is aborted. Power ON

All the LEDs cycle. Checking Paper Path and Checking Printer

This only occurs at power up. Cleaning mode/Engine test

A cleaning page or engine test page is printing.

All the LEDs cycle. Cleaning Page prints

Wait until the cleaning page is finished printing and the printer is in Ready mode. This could take up to two minutes.

Wait until the engine test page is finished printing and the printer is in Ready mode. Clearing Event Log

All the LEDs cycle.

This will happen automatically during an NVRAM Init and a cold reset. No message will be displayed. No Action is Necessary. Power On

Initializing

This occurs when the product is powered on and coming out of EDOS. No Action is Necessary.

Do you have a message on your screen ??? Try printing a document or opening the print manager and see the error message - that looks like a maintenance error when your pads need to be serviced after a set number of prints.

Press the button to set the carriage in ink change position - while your carriage is in the ink change position UNPLUG YOUR PRINTER.

ONce printer unplugged from electrical wall socket - remove all carts, and then place them back one by one making sure you use the right color for the right slot - make sure they snap in securely, close the latch.

Now plug in your printer and wait for the initialization process and see if this works....

If you still get the blinking lights, you will need to locate the error message - your printer pad counter has reached its maximum and it needs to be serviced and reset.

There are reset software out there, but you need to change the pads or divert the tube to a tank outside your printer.

Relay or capacitor on or by the power supply

I'm not sure if this is a solution, but it worked for me. ( who knows how long it will last, but its working for now)

Below are the steps I took:

- uninstalled all the HP drives and software
- unplugged the USB cable from the computer and printer
-unplugged power supply from the outlet and printer
-plugged the USB back in to computer and printer
-unplugged the power supply from the power module. Made sure everything looked ok,
-reattached power supply cord to module ( Made sure everything looked ok,)
-plugged power supply in to outlet ( green light was on)
-proceeded to plug power module connector to printer. ( again, making sure proper connection was made.

* this time the screen came with an error and the "on" power light was blinking.:
This was the error message:
Error:

0xb9000009165:

hw_interupt_hwv.c


-I proceeded to unplug the power and usb from the printer
-downloaded the lastest drivers and software for the PSC 2350
-After the software was loaded and installed ( I checked the box to install with out USB communication at this point)
- plugged the power and then the USB.
-It came to life at that point. (the computer recognized the "new" product)Going through what I presume were several realignments or internal configurations.

I tested a page, and ran the HP Dinostic's page. Everything checked out, and its running fine for now.

I hope this may have given you some ideas as to fixing your printer.

hi im jules_09.does the copier warms up at first?if not there a trouble at the power supply board,check you voltage reading sometimes capacitors leak