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We replaced the black ink - it just keeps saying replace black ink

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Sometimes the ink jets in the print device can get clogged. Try scrubbing them with a toothbrush and a little alcohol to see if that's your problem. Your printer software may have a self clean utility as well, but will use a lot of ink if you decide to use it.

Posted on Oct 03, 2010

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Why does my photos art C6230 all-in-one keep saying I need to replace the black ink when the back shows 100%? The printer says it is using colors to make black print


If the machine is just using magenta, yellow and cyan to make black then you get brown, not black, (that why you have a black image unit, because YMC will not make black, color system issue. unless the machine is using yellow,magenta, cyan, then black. Are you using 3rd party toner or OEM cartridges? Did you replace the cartridge before it was required?

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Did you replace the ink cartridge with a new one, or did you refill an old one.

Some printers have a memory and can tell which ink cartridge is in them. This prevents them from easily being fooled into printing with refilled cartridges.

Another option is that you changed the ink cartridge without following the specific guidelines for replacement e.g. To replace the ink cartridge, select replace ink cartridge from the main menu, then open the printer panel when the light flashes X number of times.

You might also try unplugging the printer for a couple of minutes the reset it.

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Regarding the new fuser not working, I'll have to get back to you on that.

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