Question about Sony Televison & Video

7 Answers

My Sony KDS-R60XBR2 picture starts out normal, than after about 10 minutes changes color and gets funny horizontal lines and then everything shuts off and I get a 9 blink error code. I talked with Sony and they had a guy come out who replaced the optical block and it didn't help, he then replaced the QM board, the AU board, the S1 PWB board, the S2 PWB board, and a 20 pin cable. This did not fix the problem. He then gave up and said it couldn?t be fixed. Two weeks ago I posted my problem on this site and Azraelsrl told me to replace the power ballast board, which I ordered and just installed tonight. The TV ran for a couple of minutes and then shut itself off with the same 9 blink error code. I tried to contact Azraelsrl again but was not able to find him. Does anyone have any other ideas on how to fix this TV? Thanks

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  • 24 more comments 
  • kromingaj Oct 03, 2010

    I will check the connections tomorrow, but the S1, S2, and optical block have already been replaced without fixing the problem. The set just shuts itself off after a couple of minutes. Could it be a bad temp sensor for the lamp?

  • kromingaj Oct 03, 2010

    One other thing I noticed today. When the unit shuts itself off the cooling fan for the lamp also shuts off at the same time. It always used to run on to cool off the bulb. Also, if the machine is unplugged for awhile, it turns itself on when plugged back in. I don't know if that is normal. Does that help with the diagnosis? If not I will start to take everything apart to check connections.

  • kromingaj Oct 03, 2010

    I also noticed that when the unit shuts itself off, the lamp cooling fan also shuts off at the same time. the fan used to stay on to cool off the bulb. Also, if the unit is unplugged for awhile, when I plug it in it turns itself on. I don't know if that is new. Does this help with the diagnosis? If not I will start taking it all apart looking for bad connections.

  • kromingaj Oct 04, 2010

    I ordered a G board and it should arrive later this week. I will let you know if it fixes the problem. Thanks

  • kromingaj Oct 08, 2010

    My new board arrived today and I will install tomorrow. I hope this case remains open until I can fix the problem! Thanks again.

  • kromingaj Oct 10, 2010

    Well, I installed the new G board and it made no difference. The picture looks great and after about 2 minutes the TV turns off and the lamp fan quits running, and I get the 9 blink error. I watched the fan,and the lamp and fan appear to turn off at the same time. To install the G board I had to remove every other board and connections on the boards so I don't think there are any loose connections anywhere. Can you think of anything else that would make it shut off like this?

  • kromingaj Oct 10, 2010

    Is there something with the lamp or fan like a temp sensor switch that could be bad? Could it be getting a signal that it is overheating when it really isn't?

  • kromingaj Oct 11, 2010

    My Sony KDS-R60XBR2 picture starts out normal, than after a few minutes the TV shuts off and the lamp cooling fan also shuts off, and I get a 9 blink error code. I talked with Sony and they had a guy come out who replaced the optical block and it didn't help, he then replaced the QM board, the AU board, the S1 PWB board, the S2 PWB board, and a 20 pin cable. This did not fix the problem. He then gave up and said it couldn?t be fixed. Two weeks ago I posted my problem on this site and was told to replace the power ballast board. That didn't help. I was then told to replace the main power G board which I did today. This also did not fix the problem. It shuts off after a few minutes and the lamp fan also turns off, and still the 9 blink error code. The TV ran for a couple of minutes and then shut itself off with the same 9 blink error code. Is there some type of temp sensor that could be bad? Since most boards have been replaced does anyone have any other ideas? I really liked the TV and still want to fix it.

  • kromingaj Oct 11, 2010

    At the suggestions of this web, I replaced the ballast power board for the lamp and then yesterday I replaced the main power G board. The S1, S2, QM, and AU had already been replaced.
    The TV works fine for about 3 minutes and then turns off. The fan for the lamp also shuts off exactly when the TV shuts off. It still gives the 9 blink error.

  • kromingaj Oct 11, 2010

    Yes, no problem with power supply, thanks. Also, to replace the G board I had to remove every other board and all connections were good.

  • kromingaj Oct 13, 2010

    My Sony KDS-R60XBR2 picture starts out normal, than after about 3 minutes shuts itself off and the lamp cooling fan shuts off too, and I get a 9 blink error code. I talked with Sony and they had a guy come out who replaced the optical block and it didn't help, he then replaced the QM board, the AU board, the S1 PWB board, the S2 PWB board, and a 20 pin cable. This did not fix the problem. He then gave up and said it couldn't be fixed. Two weeks ago I posted my problem on this site and was told to replace the power ballast board, and that didn't help. I then was told to try a new main power G board which I just installed, and that didn't fix it. What would make the picture turn itself off and also shut off the lamp cooling fan and give 9 blink error? Does anyone have any other ideas on how to fix this TV? Thanks

  • kromingaj Oct 13, 2010

    Yes, I replaced that board, then the main power G board. When I turn the TV on the picture looks normal for about 3 minutes and then I hear the click and tv shuts itself off. I was watching the lamp fan with a flashlight and it shuts off at the same time as the TV. Then I get the red light with 9 blink error code. Is there some type of temp sensor that could be bad? What would keep the fan from running after the lamp shuts off? Where is the fan supposed to be getting power from when the TV turns off?
    Thanks for any help

  • kromingaj Oct 13, 2010

    The checked to make sure the new board was the same part number as the original board. I will have to look up the exact number.

  • kromingaj Oct 13, 2010

    The red led by the green power led is giving the 9 blink error code. I have had the lamp out a couple of times and tried the new bulb that came with the machine, but it still has the problem. The picture looks ok for about 3 minutes, then the tv turns itself off, and the lamp fan shuts off at the exact same time the TV shuts off. Based on advice from this website I have also replaced the lamp ballast board and the main power G board and it has not fixed the problem. Since the lamp fan should keep running, it must be something that would shut the TV (related to temperature of lamp?) and also cut the power to the cooling fan that should keep running after TV shuts off. What could it be??

  • kromingaj Oct 14, 2010

    I carefully checked the lamp covers and the lamp and everything seems OK, but I did make another discovery when I tested the TV. When the TV turns itself off, the cooling fan stops immediately, but if I turn the TV off, the cooling fan keeps running for a few minutes until the lamp cools down, then the fan stops just like it should! This is driving me crazy.

  • kromingaj Oct 14, 2010

    I will check out the wire tonight, thanks

  • kromingaj Oct 15, 2010

    I could not find a problem. The ballast board is one I replaced and I really made sure all the connections were ok. When I replaced the G power board I had to remove every other board to get it out, and I spent a lot of time looking for any bad connections or anything else that didn't look right. There must still be some hardware problem, but I can't figure out what would make both the TV and lamp fan turn themselves off, but allow the lamp fan to keep running if I turn the TV off.

  • kromingaj Oct 16, 2010

    Any other ideas of what would cause tv to turn itself off and also shut down cooling fan, but if I turn tv off the cooling fan keeps running?

  • kromingaj Oct 18, 2010

    After the TV runs for a few minutes it turns itself off and also shuts off the lamp fan at the same time. However, if I shut the TV off with the remote, the cooling fan keeps running. If I unplug the TV after it shuts itself off and plug it back in, it turns itself on. If I unplug the TV after I shut it off, it does not turn itself back on.

  • kromingaj Oct 20, 2010

    Is there any place to get information on what voltages should be and where to measure them? I have a copy of the service manual but it doesn't have any specs like that. It only has diagrams of the circuit boards.

  • kromingaj Oct 22, 2010

    The TV turns itself off after a few minutes and also shuts off the lamp cooling fan. If I shut the TV off with the remote before it shuts itself off, the cooling fan keeps running like it should. Does that help isolate the problem to one board?

  • kromingaj Oct 22, 2010

    Thank you very much. I have replace the G board and the lamp ballast board without improvement. The odd thing is that when it shuts itself off, the lamp fan quits, but if I shut it off with the remote, the lamp fan keeps running like it should. Also, last week I tried turning it on with the power switch on the front of the TV and it shut itself off in about 5 seconds. This was the first time I ever tried turning it on with that switch. Because of this new finding I took the front of the TV off and removed the little circuit board with the power switch. Because I am desperate, I ordered a new one and it just arrived. I am going to install it tonight, but my hopes aren't high. I like your idea of taking the back off and using a fan, I just wish the problem could be isolated to a certain area. When I replaced the G board I had to take apart the whole layer of boards to get at it, and am lost as where to look now.

    Again, really appreciate any help to find the problem because I am not going to give up!

  • kromingaj Oct 23, 2010

    I installed the power switch board and thought it was fixed! It went for 7 minutes and then suddenly turned off, this time without the picture looking funny.
    I downloaded the manual you posted..Thanks!! I will be a huge help if I need to take more stuff apart. For the 9 blink error code it says : When the temperature sensor and bus decoder IC's do not return ACK on IIC bus to DEM,DEM detects it and turns off the lamp.
    What does this mean? Where is the temp sensor and the bus decoder ICs on the IIC bus? I would like to remove them and take a close look and possibly replace them. I can't find them on the circuit diagrams.
    Thanks again for your help

  • kromingaj Oct 23, 2010

    Ginko, I never requested another expert! You are the first one who has given me some information that sounds like it will help, and I really appreciate the manual! Is there something I can do to correct the situation?
    Thanks

  • kromingaj Oct 24, 2010

    Thanks, glad you are back on the case. I have to go out of town for a week so I won't be able to work on the TV this week. I hope you will be able to stay on the problem. As soon as I get back I will take off the back and put my big fan on it.

  • kromingaj Nov 01, 2010

    I am back from vacation and will now be able to work on the TV again. I am going to take the back off tonight and point a big fan at it. Thanks

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7 Answers

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  • Sony Master
  • 19,396 Answers

Re:"after about 10 minutes changes color and gets funny horizontal lines and then everything shuts off and I get a 9 blink error code."

That is overheating!

9 blinks is returned either when there is no return (open), either from IC6402, or from one of the thermistors. THe picture doing funny things shortly before shutting down is clear symptom of overheating problem. If problem was the IC (located in G board), or on of the two thermostat cutting too early, you would get picture going out straight away, without the lines.

The fans can be replaced, but the overheating problem can also be caused by a defective component.

A test can be done running TV with rear panel open and a big fan pointing at the back of TV. This test raises a lot of safety concerns and must be done by a technician.

About schematics, I am uploading the service manual for this chassis. It will be ready in about one hour.

Posted on Oct 22, 2010

  • 2 more comments 
  • Ginko
    Ginko Oct 22, 2010

    Hi.

    I don't think that the problem can be the power switch. Now that you are getting the part you can give it a try by the way.

    Here the service manual , even if file is named after the 70'', the Two models have the same chassis, hence the same boards and troubleshooting diagrams:Click here to start download..

    If that does not work, download starting from main page: Sony_chassis_sp3-2_[ET].pdf

  • Ginko
    Ginko Oct 23, 2010

    Hi.

    To start, thanks for the negative feedback and for asking to other expert, that is not really great for the expert.

    I installed the power switch board and thought it was fixed! It went
    for 7 minutes and then suddenly turned off, this time without the
    picture looking funny.

    No matter, all syptoms are pointing to overheating.

    I downloaded the manual you posted..Thanks!!
    I will be a huge help if I need to take more stuff apart.

    I know, the manual is not normally free costed me 30 mist to upload!

    or the 9
    blink error code it says : When the temperature sensor and bus decoder
    IC's do not return ACK on IIC bus to DEM,DEM detects it and turns off
    the lamp.What does this mean? Where is the temp sensor and the bus decoder ICs on the IIC bus?

    I know , bus decoder IC is IC6402, I was not guessing there. Bus decoder gets different signals and demodulate them. When there is no signal from thermistors, it IC8403, IC5202, and other ICS can overheat and have thermo pins that will open, those are all multiplexed and sent to IC6402. The only thermistor you can jump is in G board, and that is fine, dont jump it. Other thermo are in chips. Bus decoder is in G board. Decoder and thermo in G board are fine, it is probably fans or one chip.

    I hope you will be lucky with my colleague's help. Sorry about your decision.

    Good luck.

    Ginko.

  • Ginko
    Ginko Oct 23, 2010

    Hi.

    I see that I am back on your problem, good. The repair is not easy. Next step in the workshop would be running the TV with backpanel out and with a big fan pointing at back of TV. For safety reasons I cannot tell you to do this test, but it would reveal if problem is fan. The other way is replacing the fan(s) even if this may not fix the problem.

    Today I will go offline in a while. I will try to stay on the problem. I will be online tomorrow.

    Sorry about the confusion.

    Ginko.

  • Ginko
    Ginko Oct 24, 2010

    Hi.

    Thanks for the update.

    I will wait till you are back on the TV then.

    All the best.

    Ginko.

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  • Sony Master
  • 5,138 Answers

Has the Power Supply Block been replaced? PN#1-474-010-11
You can go to Encompass Parts Distribution website they list this Model and Parts ,they also have Free Service Manual that you can Print out online.

Ballast board is what Powers Lamp on .If any of the Fans stop running while set is playing then set will shut down,meaning defective Fan.
I worked on a DLP that had a defective Lamp Fan sometimes it would play 10mins and then play all day before shuting down,it wasnt untill I replaced Lamp ,I noticed Lamp Fan would stop and set would then shut down,So it ended up set had Bad Lamp and Lamp Fan.

Posted on Oct 13, 2010

  • ladywinn
    ladywinn Oct 13, 2010

    I hope you order the G compl board PN A-1202-217-A

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  • Master
  • 10,515 Answers

Hi,

Red LED Flashing nine(9) times
o C to DSU harness not connected or seated
o S1 board not connected or seated
o S2 board not connected or seated


I recommend you check over everything to make sure everything's firmly connected. Reseat connectors if at all possible.

The S1 and S2 board are little floater boards connected to the ASU/DSU.
The C board is part of the optical block.
The G board is the big power supply board on the right.

Let me know,once done.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Oct 03, 2010

  • taran_2005
    taran_2005 Oct 03, 2010

    Thanks for your response!!

    I really doubt that.I have never seen that problem with 9 blinks. However, these blinks could be misleading. You could try to bypass the sensor and see the blinks. If it shows a constant one, then it's worth checking the same.However, as i mentioned this is usually not a case with 9 blinks. Almost all the parts that are suspected are replaced. So, unless the new part is faulty ( which i have seen only once till now ), i doubt to check connections and few more small things.

    Let me know,once done.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

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  • Sony Master
  • 17,130 Answers

I am so sorry that your repair work has cost you to go a long way in finding the fault in the set. I do not think this is the best way to go about and I sincerely think that your replacement without a proper test of the concerned board without a likely chance of the suspected component being confirmed must be avoided.
To start with you must have good knowledge to check at least the power supply voltages before and after the occurrence of the fault.
As mentioned the set seems to run away on heat or current flow. hence we can try to simulate the heat condition concentrating on each sections of the TV starting from the power section, then the outputs and the processor. You must be able to use a hair dryer to simulate the heat on the suspected component that you would find heating up while the set goes into this funny mode.
Now cools off set using a freeze it spray , switch on heat the suspected component, switch on to see if the fault comes on straight, if not try the next section. Alternatively the cooling can be done to confirm if the set functions for more time. Make sure all connectors are tight, solder all joints well, suspected dry points on power boards must be re soldered.Unless you have access to replacement boards do not buy them as it might end up with a larger bill than to send the set to the service centre,.
I have given you some tips to work on as the said fault can be be a reason in many of these circuits, can be tricky , can be a very easy solution... a possible loose joint. So look carefully with a good light and a magnifying glass to confirm.
Please take all precaution when working with power circuits.

Posted on Oct 18, 2010

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  • Master
  • 4,889 Answers

Can you tell me which LED is blinking 9 times? The lamp/power? It sounds like the lamp is not properly seated in its slot. Please provide the requested info so that we can continue troubleshooting.

Sai.

Posted on Oct 13, 2010

  • 2 more comments 
  • eagle338
    eagle338 Oct 14, 2010

    Yes it is related to the lamp temperature. The possible reason for this is that the lamp cover is not properly closed. There are two covers both inner and outer and they should click into place. The inner cover has a temperature sensor that triggers the shutdown sequence if one of the covers is not properly closed, thereby allowing airflow into the lamp compartment. I strongly advice that you check whether this is the fault and let me know.



    Sai.

  • eagle338
    eagle338 Oct 14, 2010

    Follow the wires from the lamp housing to the ballast(DC out pins). See if the LAMP ENABLE is properly plugged in from the ballast to the DMD. Do not touch anything. Just have a look.

  • eagle338
    eagle338 Oct 15, 2010

    Surething. Try it and let me know

  • eagle338
    eagle338 Oct 18, 2010

    Did you check the cable as I have suggested?

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  • Master
  • 2,777 Answers

As I'm sure others have informed you, this is a major hardware fault in the TV. Have the other experts not been helpful? Please let me know where you have progressed to so I can help you further.

Thanks
Tim

Posted on Oct 11, 2010

  • Tim Grayson
    Tim Grayson Oct 11, 2010

    Wow, researching what it could be here still, have you checked the power supply to verify good voltage is coming from it?

    Tim

  • Tim Grayson
    Tim Grayson Oct 11, 2010

    Hmm, a bit stumped on this one, still checking here for you though.

    Tim

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  • Master
  • 10,594 Answers

Hi,
As you mentioned
"the unit shuts itself off, the lamp cooling fan also shuts off at the same time"
This shows Power Supply (G) board problem that shuts off for some reason otherwise lamp fan must keep running to cool off lamp.
Power supply board consist of two sections, standby power supply and main power supply sections. Main power supply suddenly turn Off and tv start blinking 9 times because standby power supply is still working and system control chip is alive to diagnose the failure.
Following parts that can be defective in 9 times blinking error code that are mentioned in service manual:
Temperature sensors,
Bus decoder ICs (IC1700, 1800, 1900, 5066, 2305)
IC6402
Let me know your findings to help you more.
Thanks.

Posted on Oct 04, 2010

  • 2 more comments 
  • Shahid Electronics
    Shahid Electronics Oct 04, 2010

    OK, I'll wait your feedback, your tv got very challenging problem.

  • Shahid Electronics
    Shahid Electronics Oct 08, 2010

    Yes, question thread is still open, I'll wait your update about G board replacement.
    Thanks.

  • Shahid Electronics
    Shahid Electronics Oct 10, 2010

    I'm afraid, I have no idea right now what other board can cause sudden shut down of this tv.

  • Shahid Electronics
    Shahid Electronics Oct 10, 2010

    TV has temp sensor but its not like thermostat switch in oven/ fridge etc, in fact it is like IC (chip) that sends temp data to system control chip that decides to turn tv Off for over heat problem and exhaust fans will never shut down in that state.
    Now your tv shuts down suddenly as if some one unplugged it, this is really confusing me because power supply is only board that can behave like that.

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