Question about Zojirushi BBCC-X20 Home Bakery Supreme Bread Maker
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Posted on Jan 02, 2017
The peeling is not your fault. I have had the V20 version for 4 years. I got the company to replace my pan (the first time) when it started to peel after just over 1 year. I would contact their customer service dept. (1-800-733-6270) and request a new one. If you have to purchase it, the pan will cost you $55 + s/h. After almost 2 years, my replacement pan is starting to peel as well. The kneading blades have to be replaced every 1-2 years (according to their own customer service rep) at a cost of $12 + s/h. My first set lasted about 2 years; the second set only about 13 months. I only use my machine once per week. You can find the replacement parts at http://www.zojirushi.com/user/scripts/user/model.php?product_category_id=13 I haven't found a great way to clean them. I'm so paranoid about scratching them or getting them started peeling that mine usually don't end up being as clean as they probably should be! Good luck getting a free replacement pan.
Posted on May 12, 2009
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