Question about KitchenAid KP2671 Professional 6 Series Stand Mixer

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My Pro6, Model #KP2671XER, was just fine and had almost finished mixing my cake. I added egg whites and milk, put it on STIR (lowest speed) and suddenly my kitchen and I were covered in white cake batter. STIR had suddenly become 12 and then having done its messy deed turned itself off. After removing the bowl and beater and cleaning up, I again tried STIR and the same thing keeps happening - 0 to 60 mph and then stop. What is happening and how do we fix it?

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 2976 Answers

SOURCE: Clicking

I have the same mixer. Make sure the bowl is firmly latched into the base. also, make sure the bowl didn't get bent in shipping. If the paddle hits at a regular timed interval, it's must likely a problem with the way the bowl seats. As long as you don't hear a loud hit verses just a click, it shouldn't be a problem, just an annoyance. In time, you will probably heat tapping when you use the wire wisk. I am glad I bought mine. I hope you enjoy the difference a good mixer makes.

Posted on Jan 03, 2009

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  • 12 Answers

SOURCE: Oil Leak

There are screws under that metallic ring on the mixer head. Gently remove the metalic ring by pushing down on its edge with a screwdriver. Once the ring is removed the screws are exposed. Tighten each one and then again to make sure they are snug. If this doesn't work, you need a new grease gasket. Good luck.

Posted on Mar 16, 2009

  • 16 Answers

SOURCE: kitchenaid mixer speed

I would recommend that you first check the Hall Effect sensor which determines the mixer’s speed.  I had this exact problem and I actually went out and bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My mixer worked as good as new! But I was curious to know if my original sensor was defective, so I put it back in mixer and again made sure all of the connections were snug and tight. Guess what?  My original sensor also made my mixer work!  There was nothing wrong with the original Hall Effect sensor except that the connection between the control board and sensor was not tight--unfortunately I didn't check the connection before I decided to buy another sensor. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations. To fix your problem:
1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall Effect sensor looks like. BTW the part number is 9703312.

2.  You'll need a phillips head screwdriver to open up the mixer gear case cover.
3.  Make sure that the connection between the control board and sensor is absolutely tight and snug.
4.  Also, make sure that the orientation of the sensor is correct.  It's difficult to tell which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or down. After you've made the connection, run the mixer. If it still doesn't work, disconnect the sensor, reconnect it with the prongs facing the opposite direction and try it again.  I actually found the right sensor orientation through a little trial and error.  But by going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work if it were reconnected with correct orientation.  
5.  This whole process probably takes about 10-15 minutes to perform.
6.  Finally, use your common sense and make sure to unplug the mixer before checking, connecting or disconnecting anything.

Posted on Mar 21, 2009

  • 145 Answers

SOURCE: Kitchenaid beater rubs bottom of the bowl

Your beater to bowl clearance has come out of alignment. This can happen naturally over time and with normal use of the appliance. This is something you may correct from home using a flathead screwdriver.

Unplug the mixer, with the bowl and flat beater removed. Tilt the mixing head back as far as the machine will allow. In the exposed hinge, behind where the bowl would normally sit, you will see a 3/8 screw exposed. Turn this screw half a turn counterclockwise (to your left) in order to raise the flat beater from the bottom of the bowl.

This may take a few attempts until the beater is clearing the bottom of the bowl again. If the adjustment screw will no longer turn, do not force it. It is only designed to move so far to make the appropriate adjustment.

Be cautious. Raising the flat beater too high may leave dry ingredients at the bottom of the bowl.

If further information is needed, I would advise you to contact Kitchenaid Customer Service. They may walk through this adjustment through you over the phone and can look into ordering replacement beaters for you also.

Their toll-free telephone number is 1-800-541-6390.

Posted on Jul 08, 2009

hslincoln
  • 235 Answers

SOURCE: Beater rubs bottom of mixing bowl.

JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!.hslincoln

Posted on Nov 28, 2009

Testimonial: "Thanks to this answer, I was able to fix the problem in about five minutes. I am very grateful. Joe McCutchen"

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