Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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It wont show up - Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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  • Cory Malantonio
    Cory Malantonio Oct 03, 2010

    Are you using Windows or Mac? is it formatted as NTFS or as FAT32?

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Have you tried alternate usb cables and usb ports on your system? have you tried a different system? If that doesn't resolve the issue- you have a dead external drive- if swapping the cables works, you have a dead cable. If swapping the port that you are connecting to- it could be the port is bad, or the port is a low power port. If swapping to a second system works- and none of the ports on the other system works- then the system will need service- either for reinstalling windows, or a replacement motherboard since the USB has failed.

Posted on Oct 03, 2010

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