Question about Acer Aspire 5100 Notebook

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BATTERY FAILURE PURCHASED JUNE 2007

My computer was purchased 10 months ago why is the battery failing already?

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Your battery pack has a typical life-span determined more in hours of use than by length of time owned. When they're near the end they won't hold a charge. This happens with cordless phones, cell phones etc. Batteries also come in different sizes (capacity/lifespan). People also use their machines and batteries differently - so it's hard to compare with someone else. When you get a new battery, get a higher capacity and use the power cord to keep the laptop charging as much as possible. - hope this helps :)

Posted on May 29, 2008

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I have had my computer about 10 months now and it has suddenly won't charge i have tried everthing what shall i do?


Hi SofaSW !

Is this a laptop we are talking about here or a desktop PC ?

If it is a laptop, they you might have a failing battery pack. Batteries will of course fail over time but as yours has occured with only 10 months, I would imagine that you are still covered by a warranty of where you purchased the computer from.

Give them a call and see what they say. Chances are they'll need information like how long does it stay on for. Does it stay on if the main cable is plugged in. Things like that.

If the battery is failing then they should be able to issue you with a replacement, and that replacement should be covered by another warranty, but be sure to ask if they do replace it for you!

Hope this helps!
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