Question about Sony Cyber-Shot DSC-F717 Digital Camera

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Memory Stick Error

Sony Camera Memory Stick Error DCS-F717

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  • Anonymous Aug 21, 2008

    Out of the blue, absolutely suddenly, a until then working memory stic of myDCS F717 stills camera stared to sho "format error"
    How does this happen and how can this be fixed?

  • brittash2 Oct 07, 2008

    All of a sudden a "format error" appeared C:13:01. I tried several things and cannot get it to work.



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If you are receiving C 1301 Error Memory stick error.
First clean the contacts on the memory stick with a pencil eraser Reinstall if no check the slot in the camera for debris paper etc... blow it out with a can of air If no Reset the camera with the button below the mem stick housing it says reset, use a paper clip if no cycle the camera by removing the battery and turn on and off If no and seriously here turn the camera on with the memory stick installed tap the camera into the palm of your hand give it a light jolt on all four sides cycle the on off of the camera between taps. Wacky but it will clear this error code.

Posted on Aug 28, 2008

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Got the same error code. Thought I was done for. Did the pencil eraser thing. No success. Wacked it a couple of times and BINGO!!!. Don't know how long it will last though. I'll report back.

Posted on Aug 09, 2009


Thanks puppydodger I did the cleaning thing but was a little scepticle of the jolting thing, spent the last week researching new cameras after finding out how much it was going to cost to fix it ($300+) finally decided to go ahead and give the thing a shake and sure enough - IT'S working now! Hope it lasts though.

Thank you,

Posted on Oct 25, 2008

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Have had this problem myself for a while now - also the screen that I thought was dying - the memory stick problem (1) have tried the cleaning and even got a bit radical with this on the stick as I used a little bit of silvo polish to clean up contacts - looked like it had fixed it but back it came again. I lost my rag with it a bit and as I have updated to an F828 model gave it a bloody good whack!! - mmmm camera seems to be going ok now I guess I shook something in it - may well be a bit of a dry joint somewhere. I am not too sure if I would recommend doing this but had to make a comment after reading PuppyDogers fix :-). (2) The screen - These cameras have had a fault in the past with the screen blacking out - Sony will repair this for free as it looks to be a generic fault with them.

On the F828 - the reports state it to be better than the F727 - I disagree as low light with the 828 is not a good look and its auto system exposure just cannot compare with the 727'S and the low light pics from the 828 end up overexposed and blurred to hell. I am not a camera 'buff' and enjoy the ability to be able to point and shoot in the auto mode. With the 727 - no worries in low light or with flash pictures - all nice and bright - with the 828 in low light dull blurred pics and in flash mode yellow pictures and shadows galore behind subjects.

Posted on Oct 25, 2008

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Format the memory stick

Posted on May 26, 2008

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Posted on Jan 02, 2017

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1 Answer

13:01 error


The C:13:01 error code indicates the issue with the Media used in the Camera.

This may be due to the:
Format Error of the Internal Memory.
Un-formatted Memory Stick Duo.
Broken Memory Stick Duo.
Memory Stick Duo type error.
When the Camera cannot Read or Write the data in the Memory Stick Duo.

This can be resolved by Formatting the Internal Memory and Memory Stick Duo.
If not resolved, try inserting a new Memory Stick Duo which is supported.
Try power resetting, remove and reinsert the Memory Stick etc.

This will resolve the issue, if not the Camera may require service.

Aug 06, 2010 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer


The Sony DSC-F717 will only take upto a 256MB Memory Stick - larger size Memory Sticks will give the C: 13:01 error. Use a correct memory stick and your camera should be fine. Regards, Andrew

May 10, 2010 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

Sony dsc-f717 memory stick error I have a problem with my camera mentioned above, error number is C:32:01 that shows after I take several pictures or a short video. I changed the memory card into a new one...

A letter and number error code of C:13:xx is an indication the recording media (floppy disk or Memory Stick® media) you are using is either not supported for use with the camera, not formatted properly, or is damaged or faulty. Since you have swapped out the memory already and reformatted it, we'll probably have to assume that the reader is dirty. But first make sure that you re-formatted the stick using the camera, not a computer, as Sony claims that a computer format is not supported.


Blow into the stick slot with a can of compressed air, using a q-tip. If it still doesn't work you may need to buy a commercial memory card slot cleaner.

May 06, 2010 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

It keeps saying on the lcd memory stick error!

remove the memory stick, you should be able to see the backend of the stick, push it in and it will pop out. after removing the stick try operating the camera again.

Oct 27, 2009 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

I have a sony dsc-f717 took several pictures and now i get format error 13:01 and can't retrieve the photos I've took and veiwed. Help retrieving

1st, try and download the pictures via your computer and a memory card adapter. If you're computer doesn't recognize the card through an adapter,

2) go to
Search by the model number of the Memory Stick. There is Memory Stick recovery software. follow the steps for the download and recovery.

3) On new/blank memory cards, I sometimes have to format the MS in the camera first, then everything works fine.

Jun 28, 2009 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

Memory sick error

dear sir
I have a problem in my yber-shot DSC-F717 digital camera. There is error in stick memory code number C:13:01

Mar 18, 2009 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

Memory stick error

Hi There, In the menu there should be a setting to set the camera back to factory. Try re-formatting the card. Try using a different card. The camera has some built in memory, take card out and shoot 2 pics on built in memory, is playback ok?
If not, card reader may be defective. Only service shop could tell you that for sure.
Let me know, mr cicmo.

Dec 28, 2008 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

"re-insert the memory stick" error

Try cleaning the contacts on the memory stick. I've read that a pencil eraser should be used; I used a soft cloth (T shirt) & then I blew into the slot in the camera that holds the memory stick to clean anything that may be interfering with making a good contact. First try: success!

Aug 04, 2008 | Sony Cyber-Shot DSC-F717 Digital Camera

2 Answers

Sony cyber shot DSC F717


Switch your camera to Setup on the control **** located on the top.

Take out the memory stick and press the reset button located inside the battery compartment.

Now switch on the camera and insert the memory stick.

If you do not get the error go to the little toolbox on the menu. Select the format option and proceed through the warning messages. Remeber you will loose all data on the memory stick.

Things should now work. If not some simple thing that sound bezare but has worked for me is pushing the memory stick in and out before the camera displays the error. Do this several times until the camera actually reads the stick and them format the stick first chance you get.

Good luck.

Oct 22, 2007 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

DSC-F717 error messeage

Try and clean the contacts at the memory stick slot by using a contact cleaning solution. The solution should be available with any Philips service dealer or PC shops.

Nov 20, 2006 | Sony Cyber-Shot DSC-F717 Digital Camera

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