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Hi I've got a WD external HDD. Was running it on Windows 7 but was plugged into a Mac and now doesn't show on my PC at all. Ideas?

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Did you format the hard drive while it was connected to the Mac? If so, it could have been formatted into a file system windows does not recognize (anything other than FAT, FAT16,FAT32, or NTFS)

Posted on Oct 03, 2010

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Unable to read external HDD after plugging it to a Mac (previously it is readable via a Windows PC)


Chances are it was formatted as NTFS format by the PC which is not MAC compatible. You will need to reformat the drive in HFS format if you want it to work as a MAC disk only or in FAT32 format if you want to read it in PC and MAC machines.

Jul 24, 2014 | Western Digital WDG1C2500N MyBook Premium...

1 Answer

Upgraded from windows 7 to windows 8 ,now storage device not showing.


Have you tried to shut down the computer, unplug the usd external drive, reboot the computer, plug in the USB external HDD the should apply the driver. That said, Have you tried a Thumb Drive or any other USB device in the USB ports? It's a common problem when upgrading a OS that Hardware issues popup. Open the Device Manager, Is your USB controller working? Enabled? Any other devices in error? Unknown devices? Use the Win 7 drivers for your computer found on the computer manufacturer's website. Change the compatibility on the driver for Win 8.

Jan 11, 2013 | Western Digital 1TB WD ELEMENTS USB...

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I've got a 2 TB WD Elements external hard drive, and suddenly, no computer wants to recognize it when I plug it in. It is just rejected by any pc i've tried (3 laptops so far...) and I've a...


Is the PC you've used before is the operating system is windows Xp? If you've using windows Xp before then you've plug it in a windows 7 Operating system, it means your hard disc have no problem the operating system of your PC is different than before. Try to plug it in a windows Xp operating system then recover it in there then format it in a windows 7 operating system then, the windows Xp and windows 7 try to make a network place in the connection then share the hard disc files that you've recovered then copy and paste it in the newly format hard drive that formated in a windows 7 operating system.

Jul 21, 2011 | Western Digital Elements 2 TB USB 2.0...

1 Answer

I am a new macbook pro owner. My new mac will not recognize my external wd mybook which is several years old. What do I do?


Hello!!

The MAC is not recognizing HDD because it may not be in FAT or MAC OS X Journeled Format.
Please Follow below steps to Reformat the HDD to make it Compatible with MAC.

1. Connect the HDD.
2. Open Disk Utility from Applications -> Utilities
3. On left side of Disk Utility you'll find your HDD.
4. Click on HDD and select the Format TAB.
5. Reformat the HDD in FAT Format.
6. Click Apply.
7. Done.

Hope it Helps..!!

Jul 07, 2011 | Apple MACBOOK PRO WITH PARALLELS NOTEBOOK...

2 Answers

My WD My Book Essential 1TB External is not showing up on 'My Computer'. It was working perfectly in the morning, then when I rebooted my machine it no longer showed up.


disconnect your WD ext HDD. and reboot your computer. then connect again. if still not showing. go to device manager (right click my computer then properties -- click device manager). expand by clickin "Disk drives" category here it will show all the hard drives installed in your computer including your WD ext HDD . if you see yellow sign on your external drive right click and remove then go to Action menu click on Scan for hardware. it should detect and install the driver again. if still the same or maybe its not on the list of Disk drives.. try to change another USB cable .. i hope this will help

Jan 03, 2011 | Western Digital My Book Essential 1TB...

2 Answers

I forgot my password how can I open WD passport?


Hi,

This one way for unlocking your WD passport but assume you will lost your data

Download wdsmartwareupdate here : http://www.wdc.com/wdproducts/wdsmartwareupdate/

Download instructions :
1- Locate you WD disk entry, click on Windows or Mac according to your operating system.

2 - Click on Download now link at the bottom and download the soft.

Unlock instructions :
1- extract the zip file you've downloaded en run the.exe.

2- select Continue to update and accept Licence Agreement.

3 - Next select Update Firmware

4- Check the check box "I understand ......" under Warning section, a button "drive erasure" will appear.

5- Click on drive erasur button

6- Wait until the end of the process and quit

7- Unplug/turn off the passport and plug it back in. Your WD passport is unlocked

Dec 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD External HDD Drivers For Win 98


I dont think the Win 98 has a plug and play option. You may need to search for device drivers for your external HDD which may not be easily available

Feb 01, 2009 | Computers & Internet

3 Answers

Install screen and drive won't boot up anymore


Hi Doug,

The problem is that mac has a diffrent 0perating system to a pc the thing you doing by switching from mac to pc the external hard drive is conflicting with one another to make your external driver to work on your pc follow these steps. go into control panal,system,hardware,device manager,universal serial bus controllers,drivers then update drivers that should reconise your mass storage driver.

Jan 16, 2008 | Computers & Internet

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