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I have a HP PSC 2100 All-in-one...I seem to have lost the HP Director....everything else seems to work. I want to change the picture format from tif to jpeg...but says to go to the director...when I click on the director...it does nothing. Any suggestions? I was wondering if I have to uninstall and then reinstall the software again. Thank you, Connie lco@mywdo.com

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  • lco4 May 29, 2008

    Thanks for the advice. Actually I was told that this problem exsists if you are using the Internet Explorer 7.0. There is a critical update to fix the issue... so I installed the patch and it works just fine now. So I didn't need to uninstall / reinstall my software.

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Good idea try to reinstall the software,

Posted on May 27, 2008

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1 Answer

When I scan a document and choose 'save a copy' to the desktop, it is in pdf format. Instead I need to scan and have jpeg. How do I do this?


  • open hp director (click on the hp director icon) on the computer
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I can print from my mac using HP psc 1210 all in one printer but can not seem to find any scanning facilty? and pressing the scan button on the machine does nothing!


My PSC's that interface to PC's have an HP Director software that responds to the scan button.

Does a MAC do the same thing? It's not automatic.


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hey if you go to hp.com go faq you will find your question and it will direct you to an updatefor your problem its because hp director has issues with internet explorer 7 and 8 hope it workes

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1 Answer

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It wont work with xp, it will only work with windows 2000 and lower

Nov 28, 2008 | HP PSC 1210 All-In-One InkJet Printer

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Oct 24, 2008 | HP Office Equipment & Supplies

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WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


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Regards,
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Yes, It was due to script changed by The IE 7.

Run this link & Its resolved ? But make sure to run only if the s/w for the device is already Installed.

ftp://ftp.hp.com/pub/softlib/software8/COL17377/oj-46104-1/CIT207355-HPCOM-PATCH-v8.exe

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