Question about Avery Design Pro 5.0 for PC

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I can make CD labels but they will not print to my color printer. They will print to my black & White laser priner. I have tried both issue 4.0 & 5.0. What could be wrong?

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  • user85375 Oct 03, 2010

    My color printer is an HP Photosmart C-4680. I already had it set as the default printer. I can print any other document in my computer to this printer. Labels I create on Avery Design Pro software will not print on this printer but will print on my HP Laser printer (black). Do you have another suggestion?

    Thanks,

    Nichols

  • user85375 Oct 03, 2010

    ID 240 023 689

    Password 4113

  • user85375 Oct 03, 2010

    Thanks!

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It means the printer selected by the software is the wrong one, it usually just uses your "default" windows printer. What you want to do is make sure the cd label software is closed, then click START, go to CONTROL PANEL, in there you will have Printers or something similar. It will pull up a list of the printers on your computer. The one with the green check mark next to it is the default one, which sounds like your black and white laser. Your other printer will be listed there as well. With the mouse - right click on the color printer listed, and go to SET AS DEFAULT. This will move the check mark to this printer, which is what we want.

Once you have this done, re-open the label software and you should be printing to the correct printer.

Thanks
Tim

Posted on Oct 02, 2010

  • Tim Grayson
    Tim Grayson Oct 03, 2010

    That is very strange. There must be a setting in the software to change the printer to the color printer. Go into the program, go to FILE and look for settings / preferences. It may be under EDIT as well. There is definitely a way in the program to specify the printer. If you want I can take a look at your screen, if you want to do this, download this little file:

    http://www.teamviewer.com/download/TeamV...


    Open that file up when downloaded, it will have an ID / Password.... reply back to me here soon if possible, with the ID and Password, and leave that window open. I will connect to your screen and get it figured out for you.

    Thanks
    Tim

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