Question about Compaq (153515-001) Touch Pad

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The touchpad on my laptop does not work. Cursor is frozen. I have a CQ60-615DX notebook. What do I do? Please help!

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Make certain the driver for your touchpad is running- usually it is synaptic- would be found under syntpenh.exe in your task manager. Make certain it is enabled in the mouse properties. If that does not work, then connect an external mouse and then disconnect it... sometimes that kicks the service back into starting correctly

Posted on Oct 02, 2010

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O.K.,everyone, please take a DEEP breath.

I offered to help my neighbor last night who said her HP zv 6000 laptop was extremely slow. She said she was ready to trash it. While at her house, I began my normal routine of house-cleaning of her laptop. VERY soon I suspected something I had done caused her touch pad mouse to freeze. I asked her permission to take the laptop home so I could work on it while hard-wired, instead of wirelessly at her house. She agreed. Last night, by using my own computer, hard-wired,and plugging in her laptop to my wireless router, I read ALL of your solutions and suggestions for a fix, update, re-install, or upgrade. I must admit, I went to work this morning quite tired, from working for far too late into the night. Upon coming home from work tonight, I continued my quest to get the touch pad cursor/ mouse to work correctly.

ALL of a sudden, I noticed something like an On/Off button directly above the silver touch pad. I pressed it. A blue illumination light came on at the very top of the silver touch pad, but below the button. I touched the touch pad and the MOUSE/ CURSOR moved.

Lesson learned: ALWAYS ASK THE OWNER, "Um,what does this do?"

I hope I have helped a little bit.

Mikez295

Posted on Oct 16, 2010

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1 Answer

Cursor/touchpad is not working on my compaq


Hi,
First option try to connect external USB type mouse, if it's working. second option need your touch pad check-up software driver in the device manager area. need update. or try to restore your operating system (OS). back to the time that working properly your touchpad advice.

Let me know if not yet working your touchpad. try that solutions first.

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Touch Pad can be disabled on two different ways. The first one is using FN+F9 key combination or using DISABLE option in mouse properties in control panel

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