Question about SanDisk Sansa e260 MP3 Player

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Sansa e260 My sansa e260 froze up when i turned it on and i tryed turning it off and it wont work how do i fix that?

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  • victoria mollins
    victoria mollins May 29, 2008

    accually i left it on all night because i couldnt get it to shut off and the next morning it was perfectly fine so for all you people out there with a sansa e260 and it froze up just let it sit over night and it will work the next morning

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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1 Answer

It Froze up


Try a reset, to reset the player : 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn it back on and see if she works.

Jan 08, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 wont turn on indefinately.


did you try the lock on, rec button and the on button as you plugged it into the usb?

May 12, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Black screen


It sounds like the device is defective..Please call sandisk so they can setup a RMA return for you..
:
1-866-SANDISK (726-3475)
7 days a week:
4am. - 10pm. Pacific Standard Time
7am - 1am Eastern Standard Time

Oct 30, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

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Try prerssing all the buttons on the Sansa's face at the same time holding it down for a few seconds until the screen shuts down then turn it on again. This should work

Sep 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e260 screen wont turn on anymore!


try to get a driver for the mp3 for the computer, and check if the battery is okay.

Jul 26, 2008 | SanDisk Sansa e260 MP3 Player

4 Answers

Sansa disk e 260


I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....



May 14, 2008 | SanDisk Sansa e260 MP3 Player

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direct us to the drivers needed to install unit on pc thanks sansa e260

Feb 13, 2008 | SanDisk Sansa e260 MP3 Player

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Sansa Clip Player has some problem. I tried 4 sansa clip players (I purchased at Best Buy for Thanksgiving), and none of them work. Dont even try to exchange them, just return them back.

Oct 24, 2007 | SanDisk Sansa Clip MP3 Player

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Try holding the Menu button for about 15 seconds.

Apr 01, 2007 | SanDisk Sansa e260 MP3 Player

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