Question about Dell OptiPlex GX620 PC Desktop

1 Answer

My usb ports aren't working at all

I have a optiplex GX620 and my usb ports aren't working. when i plug my keyboard, mouse and or any other usb devices i get nothing for the ports. so i can't use the computer help me please

Posted by on

  •  Bobby
    Bobby May 11, 2010

    Desktop or laptop? were they working before? did you make any recent changes to software or device manager, etc? have you made any recent changes inside your computers case like added new hardware, dropped it, etc?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 42 Answers

Try reinstalling the chipset drivers from

http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=27&impid=-1&servicetag=&SystemID=PLX_GX620&hidos=WW1&hidlang=en

Select the Operating system
The Category as Chipset
Importance should be All
Click on the Intel driver
Download now
File name is R132539.EXE

If this does not work you will be having 2 usb at the back and in the front of the system.IF the back does not work than you need to get a local tech out at your place as it is a problem with the USB controller on the motherboard and that might have to be replced .If it is the front USB (Only if you have them) then there is a cable coming from the USB controller to the fromnt usb ports that cable might have got unplugged for that you need to open the tower.But i would still recommend a local tech.

Posted on May 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

After i re-installed windows xp professional on my Dell optiplex GX620, the mouse and keyboard misbehave by not responding and it has it takes long to respond...please...


Praise lord.

Hi am sakthi. well, the same problem occurred to me also.Download the Device Doctor Portable program by the help of Google Search, it is free to download and install in a pen drive.Then run program file.It will guide you to download latest driver files for your mouse & keyboard. After getting the drivers install them. Your will be solved after that I hope.
Thank you.

Nov 25, 2010 | Dell OptiPlex GX620 PC Desktop

1 Answer

Keyboard will not work. I shut off computer and removed mouse and keyboard and turned back on replacing the mouse and then the keyboard. Computer beeps (acknowledging the keyboard) but I can not type?...


If the keyboard is USB, and I am assuming it is, try plugging it into a different USB port and allow a minute for the drivers to install automatically.

If the keyboard is PS2 (round purple connector), make sure you have it plugged in BEFORE you turn the computer on, or it won't work.

If neither of these work, try a different keyboard; if that works, the keyboard needs to go.

Good luck!

Jul 01, 2010 | Dell OptiPlex 760 MT Desktop Computer

1 Answer

My Dell Optiplex GX620 will not recognize my mouse? It says it is loading the drivers. Sometimes I can move the mouse for 2 seconds but it then freezes. I have put it into every USB port and restarted the...


Well the first thing to do, is swap out the "Old" mouse for a "Know Good" one.. Thats the only real way to know if the mouse or software thats the problem. If BOTH do not work. Then try this. 1. Go to Start>> Right click My Computer>> Manage>> Device Manager 2. Expand the USB Controller section 3. Right click and Uninstall all of the listed USB devices 4. Reboot the system Try the Mouse again. if still no go, you may have a Virus, or your system is scrambled, you could try a System Restore.

Mar 12, 2010 | Dell OptiPlex GX260 PC Desktop

2 Answers

Do you have to use the dell 620 keyboard and


you can use any keyboard or mouse that has usb or ps2 connections. (ps2 refers to the little round pin connector)

PLS RATE THIS POST AS FIXYA!!!!!

Feb 21, 2010 | Dell OptiPlex GX620 PC Desktop

1 Answer

Problem with dell optiplex 620 keyboard and mouse failure when plugged into usb port


the first thing you need to check is if the same keyboard and mouse is working with another pc.if it doesnt then replace the keyboard and mouse.if they work fine on the other system then go to start and right click on the computer option and then click on manage,once you have done that click on device manager.now look for universal serial bus controller and expand the option by clicking the plus sysmbol beside it.once you have done that right click on each of the usb root hub and click on uninstall.once all of them have been uninstalled.close all the windows and restart the pc.now it should work fine.

Jan 14, 2010 | Dell OptiPlex GX620 PC Desktop

1 Answer

I just did a system restore, and now the keyboard or the mouse is working


It *IS* working? So, what's the problem?

Is the keyboard jack plugged into the keyboard socket? not the mouse socket?

Is the keyboard jack plugged in to a USB port?

Dec 26, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

Hi MY Dell OptiPlex GX620 have a hardware


try the bios settings is your monitor in a grafics card slot
also see if plug and play is enabled only use a keybard and mouse with a ps2 conection not usb

Nov 24, 2009 | Dell OptiPlex GX620n PC Desktop

1 Answer

Ubs plug in


Looking at the picture of your computer, I dont see any colored usb sockets. If it indeed the usb port you want to use,anyone will do.

Dec 19, 2007 | Dell OptiPlex GX620 PC Desktop

Not finding what you are looking for?
Dell OptiPlex GX620 PC Desktop Logo

Related Topics:

1,049 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Dell PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...