Question about Kenmore Elite HE5t Washer
LD is an error code for long drain. You may have an item stuck in the pump. Unplug the machine! Remove the bottom panel -three 7m or torx head screws. Sometimes 1/4 socket or nut driver will work. You will see the white pump just right of center with a hose that goes to the tub and another one that heads up to the right. Get a catch pan or bucket if you can fit one under the opening to the pump and slowly open the pump by turning counter-clockwise. If you have a tub full of water it may take a few times of tightening the pump cleanout, filling your catch can, and repeating the process. Once you have the water drained you can unscrew the pump cleanout catch filter and remove the clog. It is common to have this happen after washing rugs or small items. Be sure to not overload the tub and it will get items caught between the spin basket and the outer tub that end up in the pump. You may have to look into the small opening on the right where the pump motor/impeller is to make sure nothing has become lodged in there. While you are at it be sure your drain hose that goes into the wall or standpipe is not installed too deep as it will become submerged and cause issues and errors with the most important being foul water being sucked back on your recently cleaned clothing. It should be inserted about 6-8 inches and fastened with a zip-tie or tape so it will not fall out as it drains. Usually the machine ships with an U shaped device that the hose clips into to hold it in a hook shape. I hope this helps.
Posted on Oct 02, 2010
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Posted on Jan 02, 2017
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The LD fault code indicates that the washer took longer than 5 minutes to pump out the water and reset the water level pressure switch. You should be able to press STOP/CANCEL to clear the display.
Check you drain hose for kinks or clogs. You could have a clog or failure in the drain pump that is causing this problem
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