Question about GE Profile JGP636 Gas Cooktop

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GE Profile Model No JGP636BEV3BB ...The control knob for the Maximum Output burner will not press down or turn and so i cannot light the burner. Any ideas to resolve this? Many thanks.

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6ya6ya
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Posted on Jan 02, 2017

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aborcass
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SOURCE: GE Countertop (JGP 3336) control knob does not turn

ouch, sounds as ifthe valve has frozen up, replacing hte valve would be the solution

Posted on Mar 17, 2009

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SOURCE: I'm getting a major short in the area of the

If your burners are the Calrod type, check if one of those may be shorted. Disconnect them and tape or insulate the wires for a test.

One side of the burners may be hot all the time so don't rely on whether they are turned on or not.

For troubleshooting, a trick is to put a 100 watt lamp in series with each side of the line so that testing can be done without blowing the breaker.

Posted on Jan 06, 2010

  • 1015 Answers

SOURCE: GE Profile nat gas cooktop, Model No JGP636BEV3BB won't ignite

If you can hear the clicking sound but are not getting a spark then there is probably a short in the ignition system. Check for any loose wires on the ignition system. Make sure all the wires are properly seated. Make sure the spark module is properly grounded. As far as testing the spark module it should be generating a spark of course. The problem is that the average voltage for the spark module is 15,000 VDC so actual testing of that voltage can be difficult. Is the spark erratic?(should spark evenly). An erratic spark timing is a sign of a bad spark module. Is the spark slow? Check the polarity of the electrical plug. If it is clicking evenly then it is probably arcing somewhere inside the cooktop and you just need to find out where. Also be aware that if you get water into the cooktop that can cause possible grounding of the spark module or ignition system.

Posted on Jan 18, 2010

  • 221 Answers

SOURCE: Have a four burner gas GE Profile cooktop. How do

The igniter module is working fine. One of the switches (which are on each valve shaft) is stuck or shorted out. Pull a wire off each one at a time to determine which one is bad. Careful! 120 volts to each wire. Also, this can happen after you spill water into the valve area, if that sounds right, let it dry out.

Posted on Jan 30, 2010

  • 530 Answers

SOURCE: GE profile gas cooktop - sparker firing with knobs turned off?

replace your spark module
have you spilled liquid on the cooktop recently?
if yes let it dry for a couple of days and see what happens.
sometimes when you spill liquid on the cooktop it grounds out the spark module and it will continue to spark until it drys.
let me know if you need more help

Posted on Feb 15, 2010

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1 Answer

I have a GE 36" Profile Gas Cooktop JGP963 and when i light one of the burners, it trips the GFCI , main breaker and a little fire ball comes from under the knob. what could cause this?


IT SOUNDS LIKE YOU HAVE A SHORT IN THE IGNITER. YOUR COOKTOP SHOULD BE ON A DEDICATED CIRCUIT AND NOT A GFCI. YOU MIGHT HAVE TWO CIRCUITS TIED INTO THE SAME RUN. POPPING THE GFCI AND THE MAIN BREAKER IS SUSPECT. THE GFCI SHOULD SHUT DOWN THE CIRCUIT WITHOUT POPPING THE MAIN. THIS IS PROBLEM THAT SHOULD BE LOOKED AT BY AND ELECTRITION.

Apr 04, 2013 | GE 36 in. Profile JGP963 Gas Cooktop

1 Answer

The unit light (not the hot surface indicator light) in my GE Profile ceramic cooktop does not turn off although the burners are off.


Hi Danielle, I reviewed the manual for the GE JP350 cook top. Pg. 6 states:

"The UNIT ON indicator light will glow when any surface unit is on."

If the burners are all set fully to the Off position, this lamp should be off. The off position requires that the knob be pressed in to change to Lo, High or any position between (once no longer in the Off position, depressing the knob to change it is not required). If you're able to change the from Off position without pressing the knob, there is an issue with the switch - that may be contributing to the problem.

The cooktop is a 208 / 240 volt appliance. This is the highest voltage in your home. Voltages as low as 50 in the right circumstances can kill, and for this reason repairs must be performed with safety as the first priority. The cooktop sensors have determined that a control is on. If they are indeed off, there is a problem with either the sensor or one (or more) of the controls. You may have luck by locating the circuit breaker or fuse (2 pole 40 amp breaker or (2) 40 amp fuses) and removing power from the cooktop for a minute or two, and then restore power. This would allow the electronics to reset and if a logic problem - it would clear. If there is a hard fault somewhere, the indication would return again.

You should have the cooktop professionally serviced if the indicator fails to extinguish. I hope this helps & good luck!

Sep 16, 2011 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

My GE Profile propane gas cook top was just installed yesterday. When I go to turn on one of the burners, all of the ignitors click. This can't possibly be normal. Anyone else have this issue?


Yes, thats okay when you turn the knob voltage gets sent to the spark module, Then the module sparks all the burner igniter. And frame ignition only happens on the single burner of the knob you turned that sends gas to the burner associated with that knob.


Please rate me a "4" if this information was useful.

Dec 14, 2010 | GE Profile JGP636 Gas Cooktop

1 Answer

My GE Gas cooktop model # JGP975EKSS is trying to ignite without any burners being turned on.


If all the burners are trying to ignite at the same time - the ignitor module is to blame.
If it is one specific burner - take a look at that individual knob.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 04, 2010 | GE Profile JGP636 Gas Cooktop

1 Answer

GE Profile nat gas cooktop, Model No JGP636BEV3BB won't ignite


If you can hear the clicking sound but are not getting a spark then there is probably a short in the ignition system. Check for any loose wires on the ignition system. Make sure all the wires are properly seated. Make sure the spark module is properly grounded. As far as testing the spark module it should be generating a spark of course. The problem is that the average voltage for the spark module is 15,000 VDC so actual testing of that voltage can be difficult. Is the spark erratic?(should spark evenly). An erratic spark timing is a sign of a bad spark module. Is the spark slow? Check the polarity of the electrical plug. If it is clicking evenly then it is probably arcing somewhere inside the cooktop and you just need to find out where. Also be aware that if you get water into the cooktop that can cause possible grounding of the spark module or ignition system.

Jan 18, 2010 | GE Profile JGP636 Gas Cooktop

1 Answer

I'm getting a major short in the area of the control knobs. It trips the breaker immediately even with no burners turned on. I pulled hte top and there is no obvious short or bare/burned wire. Wondering if...


If your burners are the Calrod type, check if one of those may be shorted. Disconnect them and tape or insulate the wires for a test.

One side of the burners may be hot all the time so don't rely on whether they are turned on or not.

For troubleshooting, a trick is to put a 100 watt lamp in series with each side of the line so that testing can be done without blowing the breaker.

Jan 06, 2010 | GE Cooktops

1 Answer

Dcs igniters


clean the knob control by using vaccium,pull the knobs then clean it.make sure how to remove the knob,same position to returrn the knob

Jun 30, 2009 | GE Profile JGP636 Gas Cooktop

1 Answer

Gas leak in my GE profile JGP336


Contact your local gas company and turn off the gas to the unit.

May 01, 2017 | GE 30 in.Profile JGP940 Gas Cooktop

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