Question about HP PSC 1610 All-In-One InkJet Printer
Did you install the full featured software before connecting the printer to the computer? If you get the generic OS driver you often do not get the scanner driver. Go here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=390315 and select your OS.
The next thing to check is try a new USB cable and a direct connection if you are using a USB hub or print server. Scanners require bi-directional communication with the computer so they can fail even when the printer works. Also try a different USB port in case you have a flaky port.
I hope this helps.
Posted on Oct 02, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
that doesn't help, try the steps below:
Disconnect the printer from your computer.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
On your computer, go to Control Panel > Printers and Faxes.
Delete the Lexmark print object.
Reboot your pc.
When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.
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