Well, My onkyo receiver was keep displaying "Phones Engaged" and no sound. All I did was plugged in a phones plug and remove it and for the last 2 weeks there is no problem.
I just happened to have a phone plug (without the actual headphone or wires) and that seems to fix the problem.
Hope it will work you all of you as well.
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Re: 'phones engaged' no sound
What is the mains voltage in the UK? In the US it is 120volt at
60 cycle. Is the UK using 60 cycle as well? If you are
using 240 volt then you will want to hook it up so that you have a step
up in voltage and not a step down. Are you sure that you cannot
change a switch or jumper on your unit in order to switch to your
"mains" voltage and not use the transformer at all? If this is a
brand new unit and you are having this problem then I would suspect
that it is a transformer problem.
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Hi Andrew, has this been resolved for you? Perhaps you can email me a more specifics so that I can have one of my technicians try to duplicate the problem and perhaps come up with a fix for you. Please feel free to email me at askOnkyo@us.onkyo.com, Thanks, JT
First of all verify that there is no need for a "shorting plug" on the back of the receiver. Look for Pre-amp IN and Amp-IN RCa jacks. These may need to be connected. Also verify that the tape monitor switch has not been engaged. This too will result in only hearing crosstalk when the volume is all the way up. Update this with your results and we'll continue from there if the problem remains.
If you have disconnected all connections from the receiver including your sources and the unit shuts down and goes in protect then there is an internal shortcircuit on the receiver and you would need to send that to an authorized service center. Now, since you just bought it 4 days ago, if you purchased it from an authorized dealer of Onkyo you could have it replaced since its way within the 30 day return policy. But, if you have purchased it from circuit city, unfortunately your option would only be the service center for repairs. If you send it to an authorized service center, you would need to put in a copy of your sales receipt together with a brief description of the issue you are encountering. Where did you purchase your 806?
When your son pulled out the headphones he must have broke the auto pressure switch right inside of the headphone jack input (its most lickly just bent out of place making a contact that is telling the amp the headphones are still in! you can try to bend the contact back into place...but if it is broken it will need replaced (a cheap repair!)
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Resetting the unit MAY work, however you will reset everything to factory and have to set it all up again. If resetting does not work, sounds like you will be looking for your local, friendly rrepair shop. Onkyo carries a two year warranty on these units, hopefully yours is still under. If not I would contact ONKYO directly because it seems they have had A LOT of problems with the screen on the 805 and 875 models
WILL TRY TO GET A SOLUTION FOR YOU IN MORNING CALL ME ON 02870342354 LARRY. I HAVE NOT SEEN THIS ERROR BEFOR AND I SELL ONKYO IN THE SHOP I WORK IN,(LIGHTING,SOUND,AND VISION) IN NORTHERN IRELAND OR EMAIL ME AT LSVNI@YAHOO.CO.UK
the unit has a voltage selector switch on the rear. Have you selected the 220v option. this will solve your need for a reduction transformer. If you have just gone ahead and fired it up in 110volt settings.... internal damage may have already occurred.
I just figured out what I was doing wrong last night. On the 806 at least, when zone 2 is not powered (receiver is set to act) there is a separate volume control 'level' that is on the receiver a couple buttons right of the zone 2 button. By default this level appeared to be set to -50db. As soon as I turned up this level sound came out of my zone two.