Question about Onkyo TX-SR502 Receiver

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'phones engaged' no sound

Onkyo 805
purchased from US shipped to uk. bought step down transformer and connected.

everything connected properly but no sound

display shows earphone symbol. hence all channels no sound.
anyway to by pass.. is this an earphone socket problem or could the transformer cause the proble.

system power 870w.. transformer covers output upto 1000w

thanks

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Well,
My onkyo receiver was keep displaying "Phones Engaged" and no sound.
All I did was plugged in a phones plug and remove it and for the last 2 weeks there is no problem.
I just happened to have a phone plug (without the actual headphone or wires) and that seems to fix the problem.
Hope it will work you all of you as well.
Good luck.

Posted on Jul 30, 2009

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What is the mains voltage in the UK? In the US it is 120volt at 60 cycle. Is the UK using 60 cycle as well? If you are using 240 volt then you will want to hook it up so that you have a step up in voltage and not a step down. Are you sure that you cannot change a switch or jumper on your unit in order to switch to your "mains" voltage and not use the transformer at all? If this is a brand new unit and you are having this problem then I would suspect that it is a transformer problem.

Posted on May 27, 2008

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