Question about Sony BDP-S350 Blu-Ray Player

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I have a Sony BDP-s350 bluray player and it won't play "The Big Bang Theory Season 3." It will play "Iron Man 2" but not the tv show. Please help.

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  • delicere Oct 02, 2010

    The Iron Man 2 BD released this week along with the Bing Bang Theory Season 3 disks. The answer your expert provided does not make sense. One INS'T older than the other. How do I fix my problem.

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  • Sony Master
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Your player is an older model, the Iron Man 2 disk is also older; the Season 3 disk is very new. In between the blu-ray format has been upgraded, the result being that the new disks will not play on older players with older software.
To play that disk on your player you must upgrade the software/firmware from the player.
Go here
http://support.sony-europe.com/tvhc/downloads/downloads.aspx?site=odw_en_GB&f=FW_BDP3G_v021&m=BDP-S350
and follow the instructions to the letter ; don't make any mistakes or you will brick the player and to reload the firmware at a hardware level costs a lot at the dealer.

Posted on Oct 02, 2010

  • Azrael SRL Oct 02, 2010

    The actual date on which you found the disk doesn't matter, all that counts is when that disk was mastered - the IM2 disk was mastered when the movie has been made, over an year ago. So it's an old disk, mastered to an older format, so your player can still read it.



    Upgrade the firmware, no way around it.

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  • Master
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That is very strange indeed. Does it play other discs just fine? It's possible that the Big Bang Theory disc is either damaged or just corrupt. Has it worked in the past? There are no updates or anything that would prevent it from playing. When you load the disc does it get any error or just not play?
Thanks Tim

Posted on Oct 02, 2010

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