Question about Conexant chipset 56K V.92 PCI Data/Fax Modem (B09171)
When I try to query the modem via device manager I get the following error: "The port the modem is attached to could not be opened"
When I view the modem error log i get the following:
05-26-2008 17:31:32.968 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
05-26-2008 17:31:32.968 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
05-26-2008 17:31:32.968 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
05-26-2008 17:31:32.984 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
05-26-2008 17:31:32.984 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600
05-26-2008 17:31:32.984 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
05-26-2008 17:31:33.000 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
05-26-2008 17:31:33.000 - Modem type: SoftV92 Data Fax Modem
05-26-2008 17:31:33.000 - Modem inf path: oem10.inf
05-26-2008 17:31:33.000 - Modem inf section: ModemD215
05-26-2008 17:31:33.000 - Matching hardware ID: pci\ven_14f1&dev_2013&subsys_201314f1
05-26-2008 17:31:33.031 - Opening the modem device failed with error 000005aa
How can I resolve this problem.
I running Win XP Pro with Service pack 3
Sounds like a hardware problem
First > try changing the modem port (default is com3, try changing it to com4 or com5 whichever is free)
Try querying the modem again
Second > Contact your modem manufacturer
Posted on May 14, 2009
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Posted on Jan 02, 2017
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