Question about Sentry Fireproof Safe
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Posted on Jan 02, 2017
They should be able to help. I would try calling first, to avoid paying the $12 to retrieve the combo, but with the serial number of the safe, they SHOULD be able to help you over the tele.
Posted on Feb 08, 2008
Make sure you are working the dial properly for this type of safe. With the door lever fully counter clockwise, turn the dial clockwise a couple turns to start. It should turn quietly. Then turn the dial counterclockwise (LEFT) to the first number in the combination. Now turn the dial clockwise (RIGHT) a full turn passing the first number again, and additionally clockwise to the second number. Then turn the dial counter clockwise from the second number directly to the third number. Try to open with a sharp movement of the door lever clockwise. If this does not work the first time try adding or subtracting ONE to each number in the combination in case the mechanism is worn. If it still does not work it is time for a drill and a power saw to cut the thing open!
Posted on Mar 15, 2009
I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button. The safe opened. The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe. Wrong! Do it my way should this problem happen to you.
Posted on Mar 23, 2009
Our safe had a philips screw at the bottom of the keypad (facing downward), not a paperclip hole as some do. To replace batteries, unscrew this setscrew and twist the face gently. Replace the 4AAs and reinstall faceplate/fingerpad. Should work.
Posted on Sep 04, 2010
SOURCE: The battery on my DSW3607
the battery pack is in the front where the combination is located. take off the front part, there is a screw at the bottom, batteries are behind.
Posted on Dec 10, 2010
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