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My printer says there is an error with the printhead and to take out the cartridges and then put them back in, but it never works after, it also appears that the ink is leaking out of the cartridge.

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  • djgillstudio
    djgillstudio Oct 02, 2010

    hello, need more info, especially model of printer.

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Follow the instructions below to replace the printheads in the All-in-One product.
Video of replacing the printhead
The following video demonstrates how to replace the cartridges and the printhead. You do not necessarily need to replace the cartridges. Simply refer to the video for replacing the printhead, and then stop the video.

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Posted on Oct 06, 2010

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Error Oxc18a0001 System will not let me print says original cartridge bl., lt.bl. (just replaced), red, yl., need replaced but when checked still have lots of ink in them. & keep getting flashing...


Follow this steps..
Reminder before troubleshooting ...
Make sure that the printer is on. Make sure that you are using HP genuine ink cartridge. Be careful of cleaning the inks and touch w/ your fingers, its very sensitive!
Solution #1 Clean all the inks
  1. open the cartridge access door.
  2. take out all the inks that you have on the printer. (put them on the table upside down)
  3. get a wet clean cloth.
  4. on each cartridge you need wipe it out the electrical contacts on the ink cartridge it self.
  5. put the inks back in to the printer.
  6. close the cartridge access door
  7. turn off the printer
  8. unplug/disconnect the power cable
  9. wait for 1min.
  10. plug the power cable back in back in to the printer.
  11. turn on the printer.
  12. access the setup menu (press the wrench icon on the printer or setup button)
  13. Go to tools, then look for clean printhead
  14. align the printer.
Solution #2 Clean the printhead manually make sure that the printer is on.
  1. Open up the cartridge access door
  2. Take out all the inks that you have on the printer. (put them on the table upside down)
  3. Once you have take out the inks.
  4. Take out the printhead (printhead is the one that holding the inks)
  5. look for the printhead latch. (pull it up)
  6. Take out the printhead.
  7. Clean the electrical contacts of the printhead using a wet clean cloth again.
  8. Put the printhead and the inks back in to the printer.
  9. Close the cartridge access door.
  10. turn off the printer
  11. unplug/disconnect the power cable at the back of the printer.
  12. wait for 1min.
  13. plug the power cable back in to the printer
  14. turn on the printer.
  15. repeat cleaning and aligning the printer by going to tools under setup menu (wrench icon).


If you still having issues w/ it call HP printers support department 1-800-474-6836
Good luck! :)

Jan 31, 2011 | HP Office Equipment & Supplies

2 Answers

I get Error 0xc18a0106 what is it please help me!


Hi,

Generally, this is Hardware Failure Error on HP Printers. You may try few steps before considering it is Hardware Failure.

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
If you still get this error,

Remove the Cartridges and Printhead
( Printheads are that hold the cartridge and it has a latch on right side to loose to remove the Printhead, if you dont find a latch, your printer does not has Printhead. Generally, Printers with only 2 cartridges do not have Printheads and any printer beyond this with 4,5 or 6 cartridges have printheads. Sometimes the cartridges are on left side or printer and Printheads inside the printer after you open front access door or you will find cartridges and printhead both inside the printer if you open the front access door )

Clean the contacts ( Electrical or Golden contacts ) using lint free cloth. ( Cloth damped with few drops of water, squeezed properly )
Put the Printhead and Cartridges back and Turn off the printer and turn on.

If you have completed all the steps listed above and are still experiencing a problem, Service the product as it needs repair.

If your printer is In-Warranty, Contact HP Tech support - 1800-474-6838 and they should be able to replace it without charges.

Regards,
Ron,



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Jan 19, 2011 | HP Photosmart 3210 Printer

2 Answers

I get this error message : General Printer Error 0x610000f6 Refer to printer documentation press OK to continue


Hi,

Generally, this is Hardware Failure Error on HP Printers. You may try few steps before considering it is Hardware Failure.

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
If you still get this error,

Remove the Cartridges and Printhead
( Printheads are that hold the cartridge and it has a latch on right side to loose to remove the Printhead, if you dont find a latch, your printer does not has Printhead. Generally, Printers with only 2 cartridges do not have Printheads and any printer beyond this with 4,5 or 6 cartridges have printheads. Sometimes the cartridges are on left side or printer and Printheads inside the printer after you open front access door or you will find cartridges and printhead both inside the printer if you open the front access door )

Clean the contacts ( Electrical or Golden contacts ) using lint free cloth. ( Cloth damped with few drops of water, squeezed properly )
Put the Printhead and Cartridges back and Turn off the printer and turn on.

If you have completed all the steps listed above and are still experiencing a problem, Service the product as it needs repair.

If your printer is In-Warranty, Contact HP Tech support - 1800-474-6838 and they should be able to replace it without charges.

Regards,
Ron,



* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 05, 2011 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

What is a genral printing error 0x61000016 mean please


Hi,

Generally, this is Hardware Failure Error on HP Printers. You may try few steps before considering it is Hardware Failure.

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
If you still get this error,

Remove the Cartridges and Printhead
( Printheads are that hold the cartridge and it has a latch on right side to loose to remove the Printhead, if you dont find a latch, your printer does not has Printhead. Generally, Printers with only 2 cartridges do not have Printheads and any printer beyond this with 4,5 or 6 cartridges have printheads. Sometimes the cartridges are on left side or printer and Printheads inside the printer after you open front access door or you will find cartridges and printhead both inside the printer if you open the front access door )

Clean the contacts ( Electrical or Golden contacts ) using lint free cloth. ( Cloth damped with few drops of water, squeezed properly )
Put the Printhead and Cartridges back and Turn off the printer and turn on.

If you have completed all the steps listed above and are still experiencing a problem, Service the product as it needs repair.

If your printer is In-Warranty, Contact HP Tech support - 1800-474-6838 and they should be able to replace it without charges.

Regards,
Ron,



* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 03, 2011 | HP Office Equipment & Supplies

1 Answer

Got "wrong cartridge" error while attempting to print. Removed & reset all ink cartridges, still same error. Removed inks & print head, immediately lost power. Unplugged, waited, put everything...


It's a bad printhead, when it is removed, power should come back, but you need a new printhead. Wrong cartridge means the printhead is bad.
QY6-0049-000

Nov 23, 2009 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

My esp5 all in one printer says there is an error a paper jam but there isnt one please help



1. Take out both the ink cartridges, wait for 5 seconds.
2. Take out the printhead, and close the printer access door
3. Take out the power cable without turning OFF the printer, and wait for 30 seconds.
4. Now connect the printer with the power cable, and turn ON the printer.
5. If the printer is giving an error” printhead missing”, now put the printhead back.
6. Closing of the printer access door brings up error message “missing cartridge.”
7. Insert both the ink cartridges into the printhead.
8. Close the printer access door, and wait until printer gets ready for printing.
9. Give a print command after loading paper in the upper tray.

Best of Luck
Saj

Oct 27, 2009 | Kodak ESP 5 Printer

1 Answer

Kodak 5300 shows "color ink cartridge needs replacing",even with new cartridge,and new printhead..Ink level display shows color cartridge empty,and its brand new..


Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Sep 23, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Kodak all in one printer instalation error codes


Unfortunately, the only way to possible fix this error is to get the printhead out and reseat it. You can do that by removing the ink cartridges. Right above where the black ink cartridge was, at the top left hand corner of the printhead, if you push up towards the ceiling there should be a button that releases the printhead. You should now be able to tilt the printhead forward and pull it out of the printer. Reseat the printhead by putting it back in the printer and pushing straight back on the back wall of the printhead. It should snap into place. Replace the ink cartridges and close the printer. If the error clears, download the newest firmware from kodak.com so this never happens again.

If these steps do not clear the error however, call Kodak AiO tech support at 1800 421 6699 to get a new printhead.

Jul 20, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

3 Answers

Printer jam...i took the back off i see no paper jamed anywhere. I removed the paper and reinstalled it still the light come on saying there is a printer jam


To resolve this issue please do the following:
1. Open the printer access door(the gray part)
2. remove the cartridges
3. remove the printhead, to remove it press the release latch located on the upper left edge of the printhead where you put the black ink
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4. Then close the printer access door WITHOUT the printhead and the cartridges.
5. unplug the printer and wait for 30 seconds and plug it back
6. it will give you a missing printhead error
7. install the printhead first, close it and then it should give an error missing cartridges. install the cartridges and if you no longer have the error upgrade the firmware by going to www.kodak.com/go/downloads
I hope that helps. If not contact kodak technical support for further troubleshooting.

Apr 09, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

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