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How do i remove a virus from a netbook without spending a lot of money?

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  • jjniya Oct 04, 2010

    I followed the instructions but when I try to install the Malwarebytes Anti-Malware on the infected netbook, from the flashdrive, I get this error message.

    "The drive or network connection that the shortcut 'Malwarebytes' Anti-Malware.Ink refers to is unavailable.

    Make sure that the disk is properly inserted or the network resource is available and then try again."

    The disk IS properly inserted. The netbook with the virus does not have internet because I can not get it to come on this netbook. Is that because of the virus? What should I do?

  • jjniya Oct 05, 2010

    I've tried everything you suggested, but I cannot open the file,.I am sure the info is on the flashdrive, when I put it in 9 different icons pop up.

    Malwarebytes' Anti-Malware Shortcut 1KB, copy shortcut, copy (2) shortcut - these are 3 white boxes with blue across top and a black arrow in the bottom left corner.

    Malwarebytes' Anti-Malware, copy, HPv125w, copy of HPv125w - these are 4 yellow folders

    Fast wiz.exe stub loader for files and settings microsoft corporation, this is two monitors with a green arrow in front of them. 947 KB - this is a file cabinet with two drawers, the bottom one open with a letter sticking out.

    Perhaps I need to chat so I can be walked through the proceedure.


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If you have a virus infection on your computer, kindly download and perform a complete scan with a virus removal tool.

You can download the free version of Malwarebytes Anti-Malware from:

After download and installing the program, kindly update the software and perform a full scan with the program.

In some cases of virus infection, antivirus websites are blocked and one cannot download the virus removal software by using the infected computer.

If you have the same difficulty, kindly download the software using any other computer and copy the software on a USB flash disk. Then install the software on your computer.

Also, we would recommend that you install a good anti-virus software like Microsoft Security Essentials which can be downloaded free of cost from:

Update your anti-virus software regularly and perform a complete system scan at least once a week.

Hope this solves your problem. For more help and clarifications, please feel free to reply to this post.

Thanks for using FixYa.

Posted on Oct 02, 2010

  • 1 more comment 
  • AliTech110
    AliTech110 Oct 04, 2010

    Many thanks for the reply.

    From the description of the error message, it seems the installation file for Malwarebytes is not copied correctly to the USB drive and only the shortcut to Malwarebytes has been created in the USB drive.

    Kindly re-check and copy the installation file.

    Thanks again.

  • AliTech110
    AliTech110 Oct 04, 2010

    To copy the file to the USB disk, right-click on the downloaded file "mbam-setup-1.46.exe" and select Copy from the menu. Then browse and open the USB drive under My Computer and Paste the file by right-clicking and selecting Paste option.


  • AliTech110
    AliTech110 Oct 05, 2010

    Thanks for the reply.

    To Chat live on FixYa, kindly click on this link. Then enter the details in the text box and click 'Send' button.

    Thanks once again.


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