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Ricoh Aficio Colour MP C6501 giving me "SENDER NOT SPECIFIED" while trying to scan and send to email. please help

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  • Anonymous Mar 25, 2014

    All of the colours seem to be printing fine except for the red which is misaligned so that it looks like a 3D type image.

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Usertool > system Settings > File Transfer > next >next Auto Specify sender name > turn it on hit ok.

Also check Administrators email has been programmed in File Transfer

Posted on Nov 16, 2010

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Posted on Jan 02, 2017

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1 Answer

Ricoh MP C5000 can't scan to gmail


once again the tech boyz mix up the formula ssl is a device unique identifier technology which has many permutations i'd expect it will take an act of God to get gmail apps to do this for a single device, and Ricoh is not in that business

keep an eye on the gmail apps forums and you might get lucky

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1 Answer

We are having difficulties making the scan work and also, how can we send a fax from our computer using this machine


You can send fax from your computer by installing a driver (LAN-FAX driver). You can download it from the web site of Ricoh.com (it is free).
About the scanner you need to decide if you want to do scan-to-folder or scan-to-email.
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If you need any specific help reply to me and i will give the help you need.
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Once the fax was received and printed you can't do nothing.
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How do you remove the "sender not specified" prompt from Ricoh multifunction copiers for sending emails?


All the new generations of copiers (the big ones) have the ability to send a scan by email. That interface named "web monitor" (it's a generic name!) need to be correctly configured.
Will be to create an email address (virtual) of copier, which has an insert in the address book and to assign them a name. You choose as default sender name.
ex. email address: name@your_domain_name.com (ricoh-scan@abc.com)
ex. name of address: name_of _scanner (Ricoh_scanner)
It is necessary for email protocols (in the email header) witch it says to the receiver: I'm mail from xyz@abc.com, please replay address is xyz@abc.com, etc.

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