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Posted on Oct 02, 2010
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I have a sharp microwave, model #R-1470. It's about 14 years old. I went to use it and it sounded like a power surge and then lost all power. I checked the electrical outlet and it has powere to it. Is their a reset button or fuse on this model that I could check?

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William Miller

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  • Sharp Master 9,179 Answers
  • Posted on Oct 02, 2010
William Miller
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We have a similar model's service manual at our site which will help you, but note that the part numbers will not be the same.

It's here: http://031d26d.namesecurehost.com/mwd//r1480_r1481_r1482_sm.pdf

If I had to bet, I would say the high voltage rectifier diode or high voltage capacitor shorted and blew the fuse.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/cap_test.html

Once you replace the fuse (15A or 20A fuse available at hardware stores, etc.), if it goes dead again almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it goes dead several seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it runs fine but won't heat, you have a bad high voltage rectifier diode and/or magnetron.

A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.

You can order Sharp parts from Encompass here or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I have over 20 years experience with microwaves and over 25 with all other electronics, and I'll have to say it sounds to me also like some kind of power surge "scrambling" its "brains".

Or possibly its power is being interrupted for a fraction of a second and having the same effect.

A microwave should really be on its own circuit breaker.

Microwave ovens, refrigerators, toasters, and electric ovens are very high current devices.

There are power line (mains) surges created when they cycle on and off.

If the microwave can't be on its own breaker, then maybe you can try a power strip with a surge suppressor, or better yet, a power strip with a surge suppressor and a built-in noise filter.

Or it may be that there is a subtle bad connection on the circuit board or at the fuse holder.

These kinds of problems are difficult to diagnose, and even harder to do remotely. Especially since I'm in the US! *grin*

I would strongly suggest that if you can't cure this with a surge strip or similar, please carefully document when and how it fails, then while it is in a failed state, open the door (to keep it from starting on its own) and call Sharp customer service at 1300 13 50 22.

Or you could visit here and click on Service Centre Location search.

You should have a one year warranty, so you should get in touch with a Sharp-authorized repair center.

An over the range type will include home visits in the warranty, but not if it's a counter top model.

You'd have to take that type to the shop yourself, and of course that would mean unplugging it, which would reset it, and the repairman may never see if fail.

If you wait too long, your warranty will be expired, so I'd get in touch with the shop.

Good luck.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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