Question about SanDisk Sansa e250 MP3 Player

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Frozen sansa i unplugged my sansa from the computer. on the screen it still says "Connected". It is frozen and it wont let me do anything on it. How do i get it unfrozen?

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  • breeXlikeWOA May 30, 2008

    grrrr-rate

  • Anonymous Jun 02, 2008

    Thank you for the fix...I was stymied for about a half an hour. :)

  • Anonymous Jul 03, 2008

    mine froze too

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  • 31 Answers

Hold down the power button for fifteen seconds. Wait ten seconds before turning the device on again to let the RAM clear out.

Posted on May 27, 2008

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I unplugged my sansa clip while it was writing is there anything i can do to fix it holding the power switch to reset it does not do anything and when plugged into the computer it is not recognized by the...


How to reset the Sandisk Sansa Clip MP3 Player:

Hold down the Power/Resetbutton for about 15 seconds to perform a normal reset.

Otherwise, drain the battery completely by forcing it on until the rechargeable battery is completely drained: this will reset the unit completely.

Dec 19, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Frozen sansa


When the player is connected to the computer, it is normal for it to say connected and not do anything else. If it is displaying that message after you have disconnected the mp3 player from the computer:
1) Make sure the hold switch is not engaged
2) Reset the player by holding in the power button for 15 seconds
3) If the reset fails, update the Firmware from Sandisk's website
4) if the message still persists, use the Sansa Recovery Tool from Sandisk's website

Good luck!

-Tha Mp3 Doctor

Feb 13, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa frozen


Reset the player - see manual or the Sandisk website for details - usually holding power in for 15 seconds or more
You are going to have to charge it for 3-4 hours before trying any additional fixes, because you let the battery drain

Jul 01, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Frozen while connected to the computer?


try going on to sandisk website, then download the new software
for your player, update then hook up the player to the computer!

May 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen


There is a fix, but it is going to delete all the songs off the player, so you will have to reload them. Disconnect the Sansa Clip from the computer. Slide the power button up for 15 seconds to turn the Sansa Clip off. Hold in the volume + button, and reconnect the player to the computer

Apr 27, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa wont work


Download the Sansa firmware upgrader and install it first. Then, hold in the volume + button on your Sansa player and connect the Sansa to your computer (while it is in the OFF position). The computer will recognize the player after you continue holding the volume + button for 5-50 seconds. Restart your computer. You will lose all files stored on the Sansa, but it will work again.

Mar 29, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Problem with sansa e260


that happens to me too. i think the problem is that your computer can't like, sense that it's plugged in, so your battery's dying out, and the computer wont charge it

Mar 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa c200 frozen


Have you tried to reset the device by holding the power button?

Jan 05, 2008 | SanDisk Sansa c200 MP3 Player

2 Answers

Sansa E250 it seems to be frozen


You gotta put your installation cd into the computer and install the Sansa Media Converter. That will put all the pictures and videos on the mp3 player. To get it "unfrozen" just press and hold the power button for 15 to 20 sec.

Jun 28, 2006 | SanDisk Sansa e250 MP3 Player

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