My cousin's emachine will no longer connect to the Internet. It says it can't locate the IT address...Her provider said she may have to uninstall & reinstall the network interface card, but e machine won't help her with anything since she didn't buy the extended warranty.
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first open the case and check if the power connector ,and other cables are still connected to the drive. if they are there disconnect the power cable ( while the computer is running and Plug and Play should notice it). then run add new hardware app to see if the system did recognize it, then check the device manager if its there. reinstall the drivers for the burner drive and run program ,and see if it runs ok, if not the drive is bad and will need to be replaced.
update your driver software for the cd/dvd drive that you have just go to the emachine support website lookup your computer and download the drivers for the drives if that doesnt work it might be a loose connection in the case open the case and make sure all the connections in the case are connected tight and right to the cd/dvd drive
No IP address? most likely the network is diable or the network card drive is deleted.
right click on the network icon>>porperties. if you see a network icon then right click on it and enable the network, if not, then the network driver is deleted.
go to control panel>>system>>hardware device, and see if there is a (red X) on the nework card.
go to the vendors website and download the network driver.