Hi, I had the same problem. I extracted both cartridges (colour and black), I cleaned both with alcohol and q-tips, I also cleaned in the same way the golden conections of the machine. Reinstalled and works (solved in only 5 minutes).
Important: This problem appeared when I was using the copy function in black and white, not in colour. Thats why I decided to clean BOTH cartridges (the colour one was very clean and black cartridge was the really dirty one).
Don´t ask me why, but it worked. Try cleaning both cartridges.
Hope it would be useful and I appologyze for my english (is not as good as I would like)
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You need to bypass the out of ink message. If you have a parallel port, you can turn off the "bidirectional support" in the printer section of the control panel
Or you screwed yourself by waiting too long The ink acts as a coolant for the cartridge. If you waited too long to fill it and burned it up, you will destroy the TSR (thermal sense resistor) and the cartridge is toast.
I don't think the date on the cartridge is the problem. It might be the electronic on your color cartridge. If there is an orange light flashing and the printer won't pull the paper to print, in 99%, the problem is one of the cartridges. Try removing the color cartridge and gently wipe out the electronic with a dry cloth. Put it back in and try to print. If that doesn't help, try removing the color cartridge and print (I am not sure if that will work, because all in one printers usually need both cartridges in order to print, but you can try that too). You can also try scanning something and see what the message on the printers display tells you. If there is an E an the color button is blinking, I think you should replace your color cartridge.
Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again. If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below: 1.Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge. 2.Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once. 3.To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the Customer Care Center listed in the printer's User's Guide. Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced. Hope this helps. Please rate my response. Thanks. Have a good day.
If yes then there is a fault with the actual cartridge. Check you have removed the tape from the ink outlet if its still on it will cause theis error. If all appears right, try another GENUINE cartridge and claim the faulty one Please rate my help++++Thanks for using FIXYA
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover theprint cartridge with a sheet of paper. 1.Open the print cartridge door, and remove the old print cartridge. See the recyclinginformation inside the print cartridge box. CAUTION To prevent damage to the print cartridge, hold the print cartridge at each end. 2.Remove the new print cartridge from the packaging, and gently rock the print cartridgefrom front to back to distribute the toner evenly inside the cartridge. 3.Pull the tab until all the tape is removed from the print cartridge. Put the tab in the printcartridge box to return for recycling. 4.Insert the new print cartridge in the printer, making sure that the print cartridge is inposition. Close the print cartridge door. CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric
You can see the pictures of it at: http://www.scribd.com/doc/4212097/hp-laserjet-1020-users-guide-manual
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.