When I am in voice mail and someone calls my keypad is no longer active. I can no longer push any buttons to operate through voicemail. For example the number 7 deletes messages...Before someone calls this feature works great. If I am in voice mail and someone calls I can longer use the 7 key to delete in fact I can't use any function keys to manipulate anything in voice mail. How acn I solve this issue? I am in and out of vocie mail all day. If someone calls while I am in I have to hang up and dial back in to be able to use my keypad and function in voice mail!!!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
i found this on another forum... hopefully it's the answer we are looking for.
Re: Bug with Phone virtual number pad I've found the answer to this problem!
Part of the problem is that the screen blacks out shortly after a call is connected.
When that happened I pressed the green phone button to get the keyboard back.
This keyboard image is a dummy. It visually responds to your touch but does not send the signal.
After you dial and your call is connected look at the bottom of
the screen and you'll see that the normal menu tab changes and appears
with the number 5 and letters jkl on it.
Pull it up with your finger. THIS is the keypad you must use when within a call to send number signals. I tested it and confirmed that it works.
If you have pulled up the dummy keyboard by pressing the green call
button from within a call then simply hit the BACK button to see the
real keypad tab.
If the screen has gone black and you need to light it up again then you can press BACK, HOME, or MENU to see the real keypad tab -- press anything BUT the green call button (which will give you the dummy keypad).
This dummy keypad is a true design flaw but knowing how to get to the
functional one makes it an annoyance not a hindrance to using the