Question about HP PhotoSmart C4385 All-in-One Printer

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Won't scan Message: UBS oe wireless not connected.

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  • katlisa Oct 08, 2010

    Rick,



    Previously the scanner did work. I had Cyber Defender clean my computer and after that I was not able to scan. I reported the problem to Cyber Defend but they did not fix the problem. They said the printer was connected.



    Kathy

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Did this scanner work before? if so and the USB is connected the scanner has failed or the software is not installed for the scanner.

Posted on Oct 02, 2010

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