Question about Canon PIXMA MX330 Multifunction InkJet Color Printer

1 Answer

Hi, Our printer "Cannon MX 330" is driving us crazy by throwing error "the paper is jammed in output slot". I disconnected printer and checked it several times checking in- and outputs, including cleaning with compresses air duster - no luck. It still teasing us with same message. Printer is new. We used it just several times. Please advise. Thank you Leon

Posted by on

  • toleon Oct 04, 2010

    Thank you very much for advise. I'll call them tomorrow.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,777 Answers

Of course you have verified that there is nothing jammed in the printer correct? It is referring to the page output, not an output port on the printer. If there is definitely nothing jammed in the printer than something has failed in the paper sensor of the printer. Since it is new though you are in luck... depending on how new it is you should just return it to the place of purchase, or if you can't do that you will want to call Canon to schedule a free replacement of the printer, call them at 800-828-4040
Thanks so much, Tim

Posted on Oct 02, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannon mp282 pixma ,how to fix error code 3


The E03 code indicates (1) That the Paper Output tray is closed and you are trying to print. Open the Paper Output Tray and the printer will resume printing. (2) There is a paper jam. Remove the jam, reload the paper into the printer, then press the "Black" or "Color" button,

Dec 25, 2014 | Cannon Office Equipment & Supplies

1 Answer

Why does the printer keeps having a paper jam fault on final exit slot?


It sounds like the exit sensor is sticking, so the printer doesn't know the paper has exited & throws a jam.

Aug 24, 2014 | Cannon Office Equipment & Supplies

1 Answer

Paper jammed in output slot but not


you might check that the sensor output is not broken. Also see if the sensor does not have a piece of paper.

Apr 13, 2014 | Canon Pixma MG5220 InkJet Printer

1 Answer

Hi there have got a cannon pixma 492 had problem really since i brought then recently cant use had for 12mths only use a few times a month paper gets jammed then error 5200 please help i dont know what to...


When you removed the jammed paper, did the paper come out inone piece, if not did all the pieces that were removed make up the entire sheetof paper?
Otherwise there may be still a small piece/s of paper still in the printer,which is causing this error message. When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs.
Check for tiny pieces of at the edges of the rollers, and remove these piecesof paper.
Try cleaning the rollers with methylated spirits

Jun 09, 2011 | Canon MP490 InkJet Printer

1 Answer

I have the following error message:


SOMETHING MOST LIKELY FELL DOWN IN BACK PAPER PATH OR TORN PAPER THAT HAS PAPER SENSOR STUCK. HARD TO SEE SOMETIMES. MIGHT WHAT TO TURN MACH UPSIDE DOWN AND SHAKE BE VERY CAREFULL

Apr 14, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Cannon MP600-where do you see Error Code? I just get "Paper output slot" paper is jammed; but it's not!


That error usually comes from the sensor under the platen roller. It's a tiny black plastic piece that the paper pushes when it passes under the platen roller. The end can bend when you pull out a jam, or a tiny paper scrap can hold it down. The same screen gives error codes when there are other malfunctions, the error now is just that sensor.

Dec 29, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Paper output slot jammed


try uninstall printer and reinstall if you have cd for (if not go to cannon web site and download them

Aug 12, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon error code 6000 in mx308


please help me. i have canon print mx308. the have paper jams. paper has the full out from print. how i can finish the problems?

Jul 25, 2009 | Canon Pixma MP450 All-In-One InkJet...

2 Answers

Canon MP470 printer jam error


hi...open the printer then clean..i think theirs a lot of DUST that's why printer said paper jam

Jun 17, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon MP610 - Paper jam error message


PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
GOOD LUCK

Jan 04, 2009 | Canon MP610 Photo All-In-One Printer

Not finding what you are looking for?
Canon PIXMA MX330 Multifunction InkJet Color Printer Logo

Related Topics:

1,166 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2005 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...