Question about Efficient Networks SpeedStream 5360 DSL/Cable Modem (SPEEDSTREAM5360)

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I am trying to connect my Qwest internet service with this modem but it doesn't seem to be working. Is there a contqct number for the modem ?

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Call this siemens tech support hotline 1-800-448-8224 open 24/7

Posted on Oct 02, 2010

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1 Answer

I am trying to connect a D-Link DIR-628 router to a Qwest Actiontec GT-701-WG DSL modem. My computer OS is windows XP-service pack 3. The modem works fine when connected directly to the computer and...


Plug your internet into the router then, the router to the computer. Go to your network settings and run the network setup. This will change the settings in windows to except the router into the network. You may have to restart the computer. This should give you internet access to your computer through your router.

Jan 27, 2011 | D-Link Computers & Internet

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I have DSL through Qwest and can connect to the internet, but the modem will drop internet connection then come back on then drop again. I will unplug the modem and restart it; it will connect then drop...


check the configuration of the modem if you can. I do not know the exact model of the modem, could you post it? then with the exact model of the modem you could google it for a Manual, Handbook, or simply good configurations. If the configurations are good, then could be the firmware that is not updated, or in the last case ask Qwest to change your modem for one that works.
A piece of advice don't open it or modify it because you could void the warranty, in case of a change.

Hope this help you!!!

Aug 20, 2010 | Actiontec (GT701) Modem

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My router won't work with my Qwest modem.


Are you trying to set up the router.
You can do it manually without the CD.
When you connect the computer to the quest modem, does it work?
If your computer is able to go online through the modem
Then you need to connect the computer to the router ad the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.
Click Here for step by step by instructions

Feb 07, 2010 | D-Link Computers & Internet

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Problem between my Qwest actiontec modem and D-link router


You need to sign into the dlink router and check the status tab, to make sure that the router has picked up the modems IP address. it sound like it hasn't, and is just assigning lan IPs to the client machines, butd oes not have a valid WAN IP to the internet.

If it hasnt got a wan ip, you want to do a hard boot on the router .unplug the router ONLY for 30 sec, and power back up the router only ...not the modem this should allow the router to find the modem IP

Dec 30, 2008 | D-Link DIR-625 (790069292637) Wireless...

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Installing a internet modem


you open case
have comp turned completly off
install ethernet card into proper slot screw down
turn on comp goto control panel network setup wizard follow instructions from there

remember first your modem has to be recognized by your service provider first before you can get that connection and they give you the service to connect

say like cox qwest or other service provider

May 09, 2008 | Dell Inspiron 5100 Notebook

1 Answer

We recently got high speed internet from Qwest. It will not work. It keeps saying that the can't "ping" it. All light are green; power DSL, and the Ethernet. The internet is not. I have...


The DSL router/modem will receive an address from your ISP (Qwest) and will assign an address to the connected PC.

There should be a cable that goes from your DSL modem to your PC. It'll either be a USB cable (flat rectangular plug on the PC end), or a RJ45 (looks like a wider telephone plug).

If there is neither connection between the DSL modem and your PC, then the PC can't "talk" to the DSL modem, so it's not getting an address from the DSL modem.

Apr 06, 2008 | Computers & Internet

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