Question about Kenmore Washing Machines
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Posted on Jan 02, 2017
SOURCE: Fabric softener doesn't dispense
Fabric softener dispensers are notorious for getting all gummed up and clogged. Remove the dispenser cup and soak in some hot water to dissolve all residue. While you have the dispenser removed check under the dispenser cap in the agitator for gummy residue as well. Clean with hot water. There should also be an agitator seal cap under the dispenser. Make sure the cap and rubber o-ring are seated properly. Last of all, if the dispenser has a cone shaped cup inside, make sure it is inserted cone-side UP. The cup is designed to allow fabric softener to roll down the sides of it, NOT hold it. I hope this helps.
Posted on Apr 29, 2007
SOURCE: Fabric Softener Won't Dispense
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.
Posted on Feb 11, 2008
My wife reported the same problem and I took the top off the washer (2 screws at rear of washer and top slides forward) . Under the top on the left front side behind is the dispenser. On the top is a click adjuster similar to a clock hand pointer and in the center is a tick mark and off to the left side is (-) marks for reduced dispensing and to the right (+) marks for increasing dispensing. I moved the pointer all the way to the plus side and after a few loads the dispenser works fine. I assume over time the different fluids (fabric softener, detergent, etc) tend to gum up the valve mechanism. If this doesn't work I would try pouring some very hot water in it to try and loosen things up. After you try all the free thing, I guess the last option is a new dispenser.
Posted on Dec 28, 2008
If the model number you have this listed under is correct, you should have the softener dispenser on the center post of the agitator. If this is the case, you need to remove it by popping it off the center post and take it apart. Soak it in some hot water to dissolve the softener residue and reassemble. Most dispenser related problems are attributed to softener that hardens and clogs up the dispenser. Liquid softener is essentially a wax and will do this over time. You will need to clean it from time to time.
Posted on May 15, 2009
I just did it. All you do is pull up on the blue part -- put the fingers of both hands under the rim and pull. It isn't screwed or bolted on. If there's a lot of gunk built up, it's all the harder to pull up. Be prepared for some yucky stuff. It would be nice if that whole section would come out, since you have to clean the area below with Q-tips.
Posted on Jan 09, 2010
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