Question about HP LaserJet 1020 Printer

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My printer stopped working. It says I am supposed to restart the print spooler. Did that and it worked a couple of times. Now it doesn't work and restarting the print spooler does not work.

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Hi! Please try this. Unplug the printer from power source then press hold the power button for 10secs. while unplugged. This should reset the system and may get your printer back to it's normal operation. Plug the printer, turn it on and see how it goes. Please write back on the progress. Hope this helps and thank you for using FixYa!

Posted on Oct 02, 2010

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2 Answers

Printer stop printing


It could be the Print Spooler service on your computer that's not properly working. Try these steps to fix the problem:
  1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Mar 11, 2012 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

A print job, although cancelled, doesn't leave the printing list.


Please try this approach:
  1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Feb 24, 2012 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Can't print. local print spool not working


Try the steps below to clear the print queue and restart your print spooler:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 11, 2012 | Lexmark X5495 Printer

2 Answers

Printer won't print from computer


Try the steps below to clear the print queue and restart your print spooler:
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)
Try to print a document again to verify that the problem is fixed.

Jan 11, 2012 | Lexmark X5495 All-in-One &USB...

1 Answer

My Lexmark s605's print queue won't clear, and so the printer has stopped working altogether


Please follow the steps below to clear the print queue and restart the print spooler of your computer.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 07, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

I'm trying to print but it says the local print spooler service is not running please restart the spooler or restart the machine I followed the procedure but it did not work.


Try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Sep 10, 2011 | Lexmark Z2420 Printer

1 Answer

My lexmark 2760 is about 1 year old and not used a great deal. It does not print but appears to hold the print instructions in its memory and then decides to print all on its own after not working for...


It could be the print spooler service on your computer. Make sure the service is enabled.

1. Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)

2. Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)


Reboot your pc. Unplug and replug the printer into the power outlet in the wall. This will reset your system. Once your printer and the pc's back on, try to print again.

Jun 08, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

HP LaserJet P2015dn Printer won't print from vista computer. If i stop and start the spooler it prints. I have another printer and I don't have to stop & start the spooler for it to print


Try to Create a new account using your Administrator account and then try to print from there. If it works perfect Otherwise ..!

1. Start, Run and type cmd hit enter
2. Type msiexec /unregister hit space and press Enter
3. Type msiexec /regserver (note the space) and press Enter

Now restart the computer. And Restart the Print spooler service.

Click on start--> run--> type cmd hit enter-->
on the black window --> type net stop spooler hit enter--> again type net start spooler hit enter.

Each time it should say successfull stop or start.

Now try to print. If still does not work.

Check the port of the printer. ( start-->run--> type control printers hit enter-->right click on HP LaserJet P2015dn Printer series--> choose properties--> on the top--> choose the TAB--> Port-->now check the port ---> it should USB001 port if its a cable connection--> if wireless it should show HP ip address .

Make sure this is right and then try printing. It should work .

Let me know if it works.

May 07, 2010 | HP LaserJet P2015dn Printer

1 Answer

My printer says it is printing but is not


Just a couple things to try.

1.) Try disconnecting and reconnecting the printer cables at both ends. (ie @computer and @printer)

If that doesn't work
2.) Try rebooting the computer.

If that doesn't work
3.) try restarting the spooler service

To restart the spooler go to Start->Run and then type cmd and press "enter"
When the command window opens type the following:
"net stop spooler" with out the quotes and press "enter"
"net start spooler" with out the quotes and press "enter"

As a last resort if none of the above worked I would delete the printer and try reinstalling it.

Mar 20, 2009 | HP Office Equipment & Supplies

2 Answers

New z2400 will not print a page (worked fine for the last couple of days), pop ups state in process of printing 2 pages, printer is diconnected and power off, but unable to delete printing process on the...


This may help you



How to force delete print jobs Fortunately, there is a way to delete the hung print job without having to save all your work, close all your applications, and restart your computer. Here's how (note that this is intended for Windows XP systems, but a similar approach works on other systems - if this doesn't work for you reply below with your Operating System and version):
  • Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)
  • Browse to your windows\system32\spool\PRINTERS\ folder
  • You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  • Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)
  • Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.
Voila :) You should see that annoying hung print job finally disappear completely and you should now be able to resume printing without having to restart your computer.

From http://community.contractwebdevelopment.com/how-delete-or-cancel-hung-print-jobs-windows

Dec 12, 2008 | Lexmark Office Equipment & Supplies

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