Question about Office Equipment & Supplies
In your printer, there are two Switch Actuators (regulator/sensor) beside the Cartridge compartment. You will be able to see it after the cartridges are removed. Try to gently push or pull clip. It might have been stuck on the passage.
Sometimes, simply pushing and pulling out a bunch of papers can clear the obstruction. You can also try this, Remove the cartridge/s, drum and the fuser unit, now take a blower or air can or vacuum cleaner and clean the passage with the respective selected machine.
Actually, locating the actuator isn't a simple job, in most cases, we need a tech to do this task. If you can't locate it, you better call a tech who knows about printers and get it fixed for you than messing around with it. You may damage another components
If you need further help, let me know.
Thanks for using FixYa.
Posted on Oct 02, 2010
We need to remove the toner cartridge. There will be two switch actuators at the bottom.
From your description, it seems that there is an issue with one of those.
Try to clip the actuator back, that might help you in resolving the issue.
This is a rather difficult job, I mut say. You might want to have a service tech deal with this problem.
Posted on Oct 02, 2010
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Posted on Jan 02, 2017
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