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Okay, first off i have a sony-cybershot dsc-W80 and one day i brang it to the park and dropped in the sand accidentaly. Now whenever i turn it on, it says cyber-shot on the screen and the lens goes out and in about 4 times, then on the screen it say please turn power off and on again, and it keeps doing the same thing over and over again. please help!

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These are always lens error messages-the lens is stuck or off track and camera will need to be serviced

Posted on May 26, 2008

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Sony cybershot dsc w80 wont turn on or retract lens. My camera suddenly stopped working one day, do not recall dropping it, etc. My mother has the same camera and I tried her battery and it still doesnt...


Hello,

From your description, I would say something is stuck inside the lens mechanism of your camera. It could be a grain of sand or any small particle like a piece of fabric from a camera bag.

Hold you camera lens facing the ground and gently - moderately tap it repeatedly. You can also try spraying a compressed air into it.

Thanks for using Fixya!

Oct 26, 2011 | Sony Cyber-shot DSC-W80 Digital Camera

2 Answers

When I turn it on the screen stays black until I


  1. Ensure the camera is turned on.
  2. If applicable, ensure the lens cover has been removed before taking pictures.
  3. Ensure the LCD backlight is turned on by pressing the DISPLAY button several times until the screen appears. NOTE: Depending on the camera model, the DISPLAY button may be labeled as DISP or with a display icon [FIG. 1]. This button could be a standalone button or incorporated as one of the control arrow buttons depending on the model of camera.
  4. If operating the camera with a battery, ensure the battery is fully charged.
  5. Ensure the battery is inserted properly in the camera.
  6. If operating the camera with the power adapter, ensure it is plugged into a working AC outlet.
  7. Ensure no Audio/Video (A/V) cables are connected for viewing pictures on a TV; the LCD screen will not display when an A/V cable is connected.
  8. Perform a reset procedure on the camera.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. The Sony Service Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

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Try to reset the camera to original settings:
How to reset a Cyber-shot® digital still camera back to original factory settings. Solution
sp.gif sp.gif Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.
Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.
IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button
  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.

Jul 25, 2010 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

The lens goes in and out and then says "turn camera off and on"


Hi!
It sounds like that the focus is stuck because of the sand. Contact your local Sony service center or if they ask too much, you can contact me at toms.safranovs@gmail.com
I work in a Sony service center and repair these every day.

Tom

Jul 27, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Sony Cybershot DSC-W80 Blurry Photos


I think turning the face recognition off will fix this.

Apr 02, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Cant zoom on my DSC-W80 sony cybershot after droping it in the sand at the beach


If you found good information in my solution, please be sure to rate it! Thanks!

Oct 25, 2008 | Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

Cracked LCD screen for sony cybershot dsc-w80


I LOCATED A REPAIR COMPANY THAT WILL REPLACE YOUR LCD. I DO NOT ENDORSE ANY REPAIR COMPANIES, BUT PROVIDE THEM AS A SERVICE ONLY. THE COMPANY GAVE A QUOTE OF $79.00 PLUS $12.00 SHIPPING. I ALSO LOCATED USED LCD SCREENS ON EBAY.COM, THAT WERE AVAILABLE FOR A BUY IT NOW OPTION FOR MUCH LESS IF YOU FEEL YOU COULD CHANGE THIS YOURSELF. FROM WHAT I HAVE BEEN ABLE TO FIND OUT IT ISN'T SUPPOSED TO BE VERY DIFFICULT. I WILL LIST THE REPAIR SHOP BELOW. HOPE THIS SOLVES YOUR PROBLEM! IF YOU NEED MORE HELP,REPLY TO: ARCLIGHT1217.

www.precisionCamera.com

eBay.com

Oct 18, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Cybershot DSC W80


Can you please send me copy of dsc w80 software cd - if its too large to email, zip and store at mediafire.com or other file storage site.
THANKS!

Apr 14, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

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