Question about ECM Giotto Espresso Machine

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ECM Giotto Premium (S/N 20030100413, purchased May 2003)

Turn on power switch and green on-light illuminates.
However, while lucite/plastic water reservoir is full, water pump does NOT run and after 20 minutes pressure remains at 0 and machine has not warmed up (neither sides nor steel tank are hot)..

Many thanks for all help,

Jerry DiBona
gerald-dibona@uiowa.edu

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  • Anonymous May 26, 2008

    Turn on power switch and green on-light illuminates.
    However, while lucite/plastic water reservoir is full, water pump does NOT run and after 20 minutes pressure remains at 0 and machine has not warmed up (neither sides nor steel tank are hot)..



    actionmgr@yahoo.com

  • Olywagal May 29, 2008

    Same here... I have mine in the shop... no diagnosis yet. He did say it may have something to do with the auto-fill controller and that he has another one with a similar problem. Also commented that ECM has been sold, not dealing in the US very much now and that he's having trouble finding parts. Needless to say, I'm bummed... this was not a cheap machine. Olywagal

  • Olywagal May 29, 2008

    Forgot to comment about one thing... green power light comes on, it doesn't not heat up and there is a 'clicking' sound that doesn't stop until it's either turned off or unplugged. - Olywagal

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Fixing the water tank worked for me. Nice one!

Posted on Nov 19, 2008

Often the problem is the reservoir sensors think the water tank is empty. The metal rods that go into the white plastic tank are the sensors, and they contact the sides of the machine to provide an electrical ground. The water needs to be normal tap water, distilled water will not conduct...
At any rate, the fix is to simply jiggle the tank left to right to roughen up or clean the contact between the sensors and the body of the machine. Within a few minutes the machine should start to heat up, now that it knows you have water.
Hope that helps!

Posted on Jul 15, 2008

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Well, I just spoke with the repair tech where I originally purchased my Giotto Premium 4 years ago. He knew exactly what the problem was when I described it... power light on, clicking noise (not remedied by a hard boot), water not coming out of the grouphead, not heating up etc. Apparently, this is a common problem, but is not the heating element; it's the relay box costing about $200 from GCM in Italy. Olywagal

Posted on May 30, 2008

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