Question about ECM Giotto Espresso Machine
Turn on power switch and green on-light illuminates.
However, while lucite/plastic water reservoir is full, water pump does NOT run and after 20 minutes pressure remains at 0 and machine has not warmed up (neither sides nor steel tank are hot)..
Many thanks for all help,
Fixing the water tank worked for me. Nice one!
Posted on Nov 19, 2008
Often the problem is the reservoir sensors think the water tank is empty. The metal rods that go into the white plastic tank are the sensors, and they contact the sides of the machine to provide an electrical ground. The water needs to be normal tap water, distilled water will not conduct...
At any rate, the fix is to simply jiggle the tank left to right to roughen up or clean the contact between the sensors and the body of the machine. Within a few minutes the machine should start to heat up, now that it knows you have water.
Hope that helps!
Posted on Jul 15, 2008
Well, I just spoke with the repair tech where I originally purchased my Giotto Premium 4 years ago. He knew exactly what the problem was when I described it... power light on, clicking noise (not remedied by a hard boot), water not coming out of the grouphead, not heating up etc. Apparently, this is a common problem, but is not the heating element; it's the relay box costing about $200 from GCM in Italy. Olywagal
Posted on May 30, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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