ECM Giotto Premium (S/N 20030100413, purchased May 2003)
Turn on power switch and green on-light illuminates.
However, while lucite/plastic water reservoir is full, water pump does NOT run and after 20 minutes pressure remains at 0 and machine has not warmed up (neither sides nor steel tank are hot)..
Often the problem is the reservoir sensors think the water tank is empty. The metal rods that go into the white plastic tank are the sensors, and they contact the sides of the machine to provide an electrical ground. The water needs to be normal tap water, distilled water will not conduct...
At any rate, the fix is to simply jiggle the tank left to right to roughen up or clean the contact between the sensors and the body of the machine. Within a few minutes the machine should start to heat up, now that it knows you have water.
Hope that helps!
Well, I just spoke with the repair tech where I originally purchased my Giotto Premium 4 years ago. He knew exactly what the problem was when I described it... power light on, clicking noise (not remedied by a hard boot), water not coming out of the grouphead, not heating up etc. Apparently, this is a common problem, but is not the heating element; it's the relay box costing about $200 from GCM in Italy. Olywagal
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Try this open the steam valve when you turn the machine on, leave the valve open until it starts to hiss with steam, then turn off valve. If that works then the vent valve is sticking and needs to be replaced.
i had this happen myself a few months ago, power switch blew, i took the machine apart took out the power switch, and visited a few local electrical component suppliers, its a standard switch but its 2 stage single throw switch, home depot/Lowe's don't carry this type. ended up going to 3 diff suppliers and finally found a commercial supplier that had it connected the new one and now its fine, works better than the old one ever did. just make sure you bring the broken switch with you when you go to show them, most good suppliers can match it and see if they have one like it in stock.
Did you find a solution yet? If your machine isn't plumbed in, so you have to fill the reservoir, I find it is easy to overfill, and the water runs out over the lip. I placed a fishing float with the long bit sticking up through the hole, so I can see when the water level is too low.
Jonny boy,,If you ever had a Macano box as a kid, tthe best man to fix the machine is you! Take many photos before opening the pipework. Clean out the scale and learn about your machine! No kidding, you brew a better coffee after that. You know ALL the functions after looking into the machine + ther are some ways to tweek it too. Steam press cam be set as well as water amount. I brwe a better espesso tha I get on town. Thick light brown crema. I gave upo with the dealer and hes so called repair people /// Olev
My friend, had the same feeling,,,What have a done !! This piece of junk for all my dollars! No ,,it needs cleaning. Read all my comments re this. You can open this machine witha few fixed keys and mantain it. It will outlast you, when correctly mantained. All solid cupper and metal, no plastic. take it apart and CLEAN IT!
Remember - it is built by a human beeing. The ECM is a buty as it has very little automation built in. Very siple function = löong time in love with your machine. It is totally ANALOG = tweek it = better cogffee. /// Olev