Question about Frigidaire Gallery GLHS38EE Side by Side Refrigerator

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Water dispenser works but the freezer makes no ice. reset the on/off and the in-door controls

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  • mark_clark1 Oct 02, 2010

    we've been here a little over a year and not one ice cube. the mechanical parts work e.g. the auger and it sounds like the machine is taking in water but it won't make ice. i've moved the arm and it always goes back down. it won't stay in the up position

  • mark_clark1 Oct 02, 2010

    Helpful but didn't solve my problem. Thanks.

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Does the ice maker do anything to your knowledge (any noises from it, anything at all coming out of it)? You talk about the water dispenser... I guess that is to indicate you are sure water is hooked up to the fridge properly? And did the ice maker work fine for a long while and just suddenly stop? Or has it never worked? Also, you are certain that the control arm that stops the icemaker from making ice is in the correct position as to "start" the production of ice?
Thanks Tim

Posted on Oct 02, 2010

  • Tim Grayson
    Tim Grayson Oct 02, 2010

    I believe the down position is where you want it though for ice production, correct? It sounds like the lever attached to that "control arm" is having a problem. The sensor inside that can tell whether it is upright or not. You've lived there a year... is it a rental unit you are in or a house? If a rental your landlord should be responsible for getting the icemaker back working..

    .

    It is actually a mechanical problem though I can tell you for sure, lying in that control arm. It may be possible to take apart the ice maker and reattach the arm correctly, or replace that sensor / jacket that the control arm "plugs" into essentially. It will be much easier, and a sure fix to just replace the internal ice maker altogether though.



    Thanks

    Tim

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If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
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If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
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If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
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Either any door is not closed properly or door sensor is not working,its not sensing the door closed.Or the problem is no defrost.The defrost is causing over ice in fridge or freezer section.

Reset the refrigerator by disconnecting it from wall outlet for 12 hours,then reconnect and see if still the same problem is there.

On some cases its issue with fan not working.There are two fans,one in freezer section and one in fridge section.If either of the fan is not working the controls will flash.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

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Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
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The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

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Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

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Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

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How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

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