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How to re format with sandisk firmware? - SanDisk Sansa MP3 Player

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  • 1Press the "Home/Menu" button to return the Sansa Fuze to the main menu.
  • 2

    Highlight "Settings" and press the "Select" button to bring up a list of adjustable settings on the Fuze.

  • 3

    Choose "System Settings" and "Format." A confirmation message will appear on the screen.

  • 4

    Select "Yes" to format the Fuze. It will take several seconds to several minutes before the player is reformatted.
    Sansa Clip

  • 1

    Push the "Home" button to return to the Clip's main menu.

  • 2

    Choose "Settings" by highlighting it and pressing the "Select" button.

  • 3

    Select "System Settings" and then "Format." A prompt will appear on the screen asking you to confirm the formatting.

  • 4

    Highlight "Yes" and press the "Select" button to confirm reformatting the player.

  • Posted on Oct 02, 2010


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  • Use the Sansa Media Converter to convert videos to a format that the Sansa can display. The Sansa Media Converter can be installed by running the Sansa Firmware Updater. The Sansa Firmware Updater can be found at:

    Feb 09, 2010 | SanDisk Sansa e260 MP3 Player

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    I formatted a sandisk sansa with a mac and it formatted everything even the os on it so how do i put it back?????

    Here's a page showing links how to reconnect the player to the MAC Operating System and how to use iTunes for the e200 series:

    When the firmware on the player has been erased, a download and reinstallation of the firmware has to be performed.

    The Sansa Firmware Updater can only be used on Windows based systems: So get the firmware directly from this site :
    Check the version of your player to get the matching download.

    e.g. selecting e200 v2 there's one download for America; 2 downloads for Europe, one without FM (radio) and one with FM.
    Read the instructions on the sandisk forums site for the players recovery.

    Need more help ? Just post a comment.

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    I need to try to recieve info on getting rid of a virus off my mp3 player i think i have a vrius on my mp3.. i have a much of folder i kant erase them and songs too

    if you are saying you can't delete or add media to you'r sandisk sansa mp3, it is not a virus it is a firmware error. i have had the problem myself. Follow instructons below if this is the problem.

    1.Connect Sandisk Sansa To Computer
    2.Go to My Computer
    3.Find Your Device
    4.Right Click On Your Device
    5.Click Format
    6.Complete Format
    7.Go Download Sandisk Sansa Firmware, Follow Instructions From
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    Dec 17, 2008 | SanDisk Sansa e250 MP3 Player

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    Formatting my sansa says reading bootloader and writing bootloader

    You Installed The Firmware wrong. (Do This)

    1.Connect Your Player to The PC then Format it by right clicking the players hard drive. (F:) , (G:) , (I:) ,Ect.

    2.After Formatting the Player go to this site :
    Like This:

    3.Go to Then Search For "Sansa e250 Latest Firmware. OR Try This

    4. Go To the Page Where The Firmware Is at and Download it

    then put it on the player disconnect and turn on normally should say new firmware or sumthin while loading.

    Jun 15, 2008 | SanDisk Sansa e250 MP3 Player

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    Sansa e270 black screen

    I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..I think the reason you are getting that screen is because you have formatted it under my time you want to format it use the windows media player instead.
    Please follow the link below to get the firmware

    The number for sandisk is 1-866-726-3475
    Please rate accordingly
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    Apr 05, 2008 | SanDisk Sansa e270 MP3 Player

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    Sandisk 240 stuck in

    It sounds like your player firmware may have been corrupted....

    There are two ways you can solve the problems you are having...
    1) format the device using the windows media player (NOT MY COMPUTER)...
    2) Format the player using the player itself

    In addition to that get the latest firmware upgrade from sandisk..

    Hope that solve the problems

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    Trying to get my sandisk to down load music

    1)Re-run the installation CD.
    2) Go to:

    3) If that fails, do this:
    Go ahead and do this, in case the DB is corrupted:
    Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
    Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

    Dec 27, 2007 | SanDisk Sansa E280 MP3 Player

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    Error with formatting

    Its not a firmware update you are running, it is a recovery tool. The "application failed to read version details" error is because it is not meant for your device. You have a Rhapsody version and the firmware is different. You will need to call SanDisk for them to email support documents. SanDisk Technical Support 1-866-726-3475 If you are truly trying to format the device, change the mode on the device Settings>Mode or USB Mode, then try formatting again. Best of Luck.

    Oct 04, 2007 | SanDisk Sansa e260 MP3 Player

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    No more music

    - As with nearly ALL sansa e250 problems, formating it will bring it back to normal. 1. Connect it to your computer. 2. Open 'My Computer' and right-click the device. 3. choose 'format...' and then 'quick format'. 4. If you haven't done so, upgrade the firmware: -Find the firmware on the Sandisk home page. Don't use the wrong one, though. If you have a Rhapsody version, choose the e200r player. Download the .zip file and extract its contents (right-click, 'extract all'). Then connect your player to your computer and drag the extracted file to your player's drive. Now when you turn your player on, it'll undergo the firmware update. You can also update your firmware by connecting to Rhapsody with your player hooked up and following the firmware update instructions when the window comes up. If the firmware update window doesn't appear, then you have the latest firmware to date. 5. Test out the player and see if this method worked. If not, you may want to send it back sandisk or return to the retailer you bought it from.

    Jul 28, 2007 | SanDisk Sansa e250 MP3 Player

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