Question about Kenmore 23313 Whispertone Bagged Canister Vacuum

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Brush is rattling

The brush sounds like it is hitting something when it is on the "x-lo" setting. It gets a little better sounding as you raise it up. This started right after I got a ribbon wrapped around the end of the brush and pulled it out. Help?

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  • Anonymous Jun 23, 2008

    How do I remove the plate from the bottom in order to remove the brush.?
    stewartclans@yahoo.com


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  • 1,673 Answers

If this model has a cogged belt, it may need to replaced. When you cath stuff in the roller some times cogs get stripped off of the belt.

Posted on May 26, 2008

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Posted on Jan 02, 2017

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Hi Cathy,

Your DC33's brush control is designed to make a ratcheting sound to warn you if something is jamming the brush bar. You should be able to resolve this by making sure the cleaner head is free of any obstructions, and removing any threads or hair from around the brush bar. For guidance in doing this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-brushbar/removing-debris-from-the-brushbar

This should resolve the issue, but if you're still concerned about the machine after following these steps, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

Best wishes,

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Dyson Online Customer Support
http://www.dyson.com

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Whiel vacuuming i accidentally vacuumed over the cord and it got stuck around the brush and it melted down to the wires. After taking the brush off and removing the melted rubber I put it back together and...


Before you do anything, did you wrap the wires with electrical tape? If not, you could get shocked, or at the very worse, burn it up.

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