The brush sounds like it is hitting something when it is on the "x-lo" setting. It gets a little better sounding as you raise it up. This started right after I got a ribbon wrapped around the end of the brush and pulled it out. Help?
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Inspect the area around the brush roll. There may be something stuck somewhere in there. Remove the brush roll to see if the brush roll end caps will spin freely. If there is hair or debris restricting the brush roll may be causing noise.
hooked rugs produce the highest amount of friction opposing the brush rotation, which can over heat the drive motor. try using a height setting that raises the brush so that it barely touches the pile. If this issue has been going on for some time, you may need to replace the drive motor.
Your DC33's brush control is designed to make a ratcheting sound to warn you if something is jamming the brush bar. You should be able to resolve this by making sure the cleaner head is free of any obstructions, and removing any threads or hair from around the brush bar. For guidance in doing this, please follow the steps shown in our online Support guide:
This should resolve the issue, but if you're still concerned about the machine after following these steps, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.
I had the same problem. I removed the brush from the machine. The brush should move freely when removed. If it doesn't move freely, pull the ends from the brush, both ends come off(one will have a rod fixed to it). I would suggest you clean the ends and the inside of where the ends sit on the brush. I applied a little grease on both end housings(inside end housing) if no grease available try washing up liquid. Put the brush ends back on the brush. I then spun the brush to check that it moved freely. It should move freely, if it does fit it back on the machine and it should be silent. If you cant get it to move freely I suggest a replacement brush. Tip: I used a blunt knife and placed it through the belt to avoid removal of the belt. Good luck. Cheers Jason
no, brush roller shouldn't be touching anything,its under warrenty so take it to a hoover repair shop with your proof of purchase and they will fix it at no cost to you.something like that they might be able to fix it while your there because it won't take long. please leave feedback
I have a Windtunnel S3765 with the same problem - and it has very little use so I'm confident it isn't wear. I find that the wheels do not raise the agitator brush sufficiently high to reduce the drag caused by excessive contact with the carpet. If I raise the front a bit the brush spins as it should. It also works if I take the housing apart and use it without ..... but this is tricky.
Unfortunately I haven't figured out a way to hold it up efficiently. I am toying with afixing something to the bottom of the housing to raise the front enough to give the brush a little more room.
I am having the same issue with the clicking noise when I try to open mine. Dyson has told me it's "not their problem" What it is is the little curved part that moves to change the suction to the wand vs the brush is catching on the tab that holds it up. It's out of alignment somewhat. Mine has been so bad that it has fallen off each time I open the vacumm. A costly repair of $172 each time. I can't get the piece put back on by myself. The repair man finally filed down the little tab at the top that it hooks to when you set the vacumm upright. The curved piece is still falling off, so its back to the shop again. Dyson, still swears it's not their issue. The heck it isn't! My vacumm is the same age as yours. I love it, we have 3 very large dogs that shed heavily, the vacum gets used 3x a day. It's the wear and tear on that tab. I'd love to know if you can get dyson to listen to these complaints any better than I have.
The sound with the brush- is something caught inbetween the brush and the cover? Do you have any smell? I had to replace my "lifetime guarenteed" belt. Good luck Shell