Question about Canon PIXMA iP4200 InkJet Photo Printer

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My canon ip4200 printer won't print out magenta color even though cartridge is full. How do I clean the printer? I have a Mac. Or is there another solution. The cartridge is brand new, so it's not dried. I also wiped off the head on the printer where the ink flows, but it still didn't work. Any ideas?

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6 Suggested Answers

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Posted on Jan 02, 2017

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Toenee1938
  • 1 Answer

SOURCE: magenta ink colour

I had the same problem. Try cleaning the print heads. They tend to clog. Remove the cartridges, then remove the print head. Tilted slightly, it comes out easily. Run very warm to hot water over the print heads until they all run clear. Use a turkey baster to apply strong pressure to each head until it runs clear. Blow off the excess water with mouth or blow dryer. Insert into the printer and proceed to print. If that doesn't solve it, you might have a bad cartridge, but there isn't much that can go wrong with the cartridge. I have an ip4200 and an MP830. They have the same print heads and same cartridges. I have cleaned each twice and they work like new.

Posted on Oct 05, 2007

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  • 1 Answer

SOURCE: MP830 Cyan Ink won't print

To Fix the stupid Cyan, just unplug the printer, it may take more that one time unplug, its stupid problem, printer needs to reset, I have a full ink of Cyan but it says this "There is more than one Cyan" on the dispaly on the printer, and windows that its missing. I don't know what idiots programmed the printer. but screw them.

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Posted on May 03, 2008

  • 2 Answers

SOURCE: Canon PIXMA iP4000 Will not print red Deep clean won t work Other colors OK

remove print head assembly. clean off.
print head not on cartridge. 

Posted on Jun 21, 2008

Mike258
  • 1498 Answers

SOURCE: iP4200 duplicate ink tanks.

Hello there scubadave,

I've gotten in touch with Canon and have somethinga little different to try. At the very least the error should change.(Sorry, gallows humor). Please read this entire response before takingaction.

After the upcoming test procedure, I have included alink and procedure to contact Canon tech support. The assure me theywill replace any faulty tanks.

The purpose of this exercise iseither rule out ink tanks that are behaving or isolate the one(s)responsible for the dupliucate error. You should write down the results of thistest. Please perform the following:

1. Open the printer and remove all ink tanks.

2. Insert a single ink tank in the printer then close the cover.

3.Confirm whether the printer recognizes the installed tank properly. Ifit does, it will indicate it does not detect the other ink tanks, asthey are not currently installed in the printer.

4. Repeat steps 1-3 with another ink tank.

5.If the printer at any time indicates two of the same ink tanks areinstalled, the cause will be the last tank installed. For example, ifyou inserted an ink tank earlier, and you later inserted another inktank, and it said two of the same inks were installed, the cause of theissue is the last ink tank.


Click here for the Canon PIXMA iP4200 support page
Then click on e-mail support.
Fill out the form.
Under description, supply the following info:

Error- Duplicate Ink tank problem on my Canon PIXMA iP4200
<Describe how error occurs>
I have replaced the <color in> question> tank, reseated it, yet the error continues.

Youwill also need to list what inks are being used in the printer. Statethe type of ink that is being used and the order that the tanks areinstalled in the print head.
Provide the exact part number (such as BCI-6C, BCI3eBk, etc.) if possible.

The Canon support rep assured me they will be glad to replace the malfunctioning tank(s) for you at no cost. Please
respond with the test results, and specify the ink tank(s) that were not recognized correctly.

They responded quickly, professionally and apologetically. They want to help get this resolved for you.

I hope this helps end the frustration you must be feeling. If you need additional help or clarification, click the ASK button.

Remember: Good things happen to those who Rate.

Mike

Posted on Aug 04, 2008

  • 1 Answer

SOURCE: Printer will not use the magenta color

I had the same problem. It is most likely that your print head nozzles are clogged. Your choices are to attempt to manually clean them, or order a new print head from Canon.

Attempt the manual cleaning at your own risk, this doesn't always work. When it does not work, it means your print head is damaged.

To maually clean the print head. Printer cover up (so you can get to the cartridges and print head). Turn the Printer Off. Remove all the cartridges (I put each cartridge in a separate zip lock bag). Then flip up the lever and remove the print head.
Now heat (don't boil) distilled water (Iused a good sized cook pan and a plastic measuring cup to pour the water). Find a container you can soak the print head in (I used a deep alluminum baking pan). Pour the hot (not boiling) distilled water over the print head molding where the cartridges seat down (hold the printhead over your diposable alluminum pan). Then dunk the molded print head part into the pan numerous times. When the water gets dark change it (be carefuill not to stain the sink). Then slowly pour the hot distilled over the print head (opposite side from where the cartidges seat in). Eventually no ink will be in the water. Set the print head on a dry paper towel, and let it dry for 24 hours or longer. Reinstall the print head, then the catridges. If it worked, your true colors will return. It make take up to 15-20 photos to get all the ink catridges flowing-be patient. You can also just wait 24 hours after re-installing the cartridges, and hopefully it will take less photos to see the correct color match.

Never keep printing when a cartridge is low or out.
Print a few prints every week. Not printing for weeks causes the printheead and the ink flow to clog!

Good luck. I just recovered my S820 and my i900D using the above cleaning method. Like everything else, your mileage may vary! It cost me $1.29 for distilled water and about an hours worth of time!

Posted on Oct 20, 2008

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