Question about Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum

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Roller brush isn't spinning

The roller brush is not spinning. Tried the reset button and nothing happened. Removed the two phillips heads screws at the back of the plastic cover on the roller but can't prey cover off and don't want to force it. Concerned about breaking it. Help!!

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Depending on which powerhead this is, if you removed the light cover, then removed the 2 screws, from the bottom edge, you will see a slot where you can insert a flat blade and pry out to release the tab, there is one on each side. If this one where the 2 screws are removed form the bottom, then there are 4 locking tabs, 2 on the back and one on each side.

Posted on May 26, 2008

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Cant open roller assembly roller not spinning i dont see anything in the way


Turn the power head over so the bottom is facing up. On the bottom towards the back there are two holes (one on each side) where you can get to the access screws. Remove the two screws (you'll need a phillips screwdriver). With the screws removed you can now remove the top cover from the base by pulling out on the two clips on each side of the power head. With the top cover removed you can get to the belt and roller brush. If you need a belt for this model you can get it here:

http://www.vacbelts.com/20-5218-belt.htm

Don't forget to rate the answer!

Jan 07, 2011 | Kenmore 23612 Progressive PowerMate Bagged...

1 Answer

Bottom wheel won't turn and belt is on


Hello,

When a Dyson DC07 roller brush does not spin, it can only be caused by one of two problems.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When the brush doesn't spin, it's caused either by the clutch or roller brush gone bad. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson vacuums however will make that awful grinding noise rather then breaking the belt.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:

b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.

13bda0c.jpg

Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:

9665ae3.jpg
Step 4. Once you get the brush out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:

3a76171.jpg
If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum.com:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times on each spin, this indicates a little more serious problem of the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:



When the brush stops spinning it can only be one of these two problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

Thank you,

Chris J.
GoVacuum

Apr 04, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Change the belt


Hi There,

Here's how you can replace the belt on your Eureka SmartVac 4870. I have taken pictures of the repair to help you better with this.

Here's what you'll need in order to complete this repair:

- Eureka Style R Extended Life Replacement Belt, Part 61110
- Eureka SmartVac Model 4870 Roller Brush Assembly, Part 61520 (Only if the brush no longer spins, or the brushes are worn out)
- Phillips head screw driver

Step 1. Turn the vacuum upside down so that the brush roller is facing upwards. Unscrew the three screws that I've highlighted in red.

56134d4.jpg


Step 2. Remove the bottom plate after unscrew the three red highlighted screws. Once you remove the bottom plate, you'll have full access to the roller brush and belt area. Remove the roller brush by pulling straight up on the roller brush itself. Discard old belt, and test roller brush to ensure that it spins freely by holding the very end of each side, also called the bearing caps with just your finger tips. Try spinning the brush with your thumbs. The brush should spin several times around with each spin. If you notice the brush doesn't spin at all, or if you feel some resistance when you spin the brush, this means that your bearings are either gone, or will be soon. It may be time to consider a new roller brush at this time.

16ceeba.jpg

Step 3. Remove the new Eureka Style R belt from the packaging, and wrap one end around the the metal pin, on the opposite side of the roller brush. This pin is actually the motor shaft that spins the belt, which spins the brush.

81c4db4.jpg

Step 4. Wrap the other end of the belt through the side of the roller brush that has the pulley, and use the roller brush to stretch the brush roll back into the agitator housing. Make sure the end caps fit in the housing correctly by making sure there are no gaps between the roller brush housing and the end caps of the roller brush.

010b671.jpg

Step 5. After reinstalling the roller brush back into the housing with the belt attached, pull the belt forwards towards the brush. The brush should spin when you do this. Make sure that the belt is not pinched underneath of the roller brush or this will cause the belt to break immediately when you turn the vacuum back on.

Step 6. Reinstall the bottom plate, making sure that the little notches on the front end of the bottom plate tucked underneath of the reverse notches on the bottom housing of the vacuum cleaner. Tighten all 3 screws back into the bottom plate. Make sure the vacuum is set to carpet mode, and turn the vacuum on.

If you have any questions about this repair, or if you notice that the roller brush stops when the brushes hit the carpeting, please just use the clarification request form here on the Fixya repair page. I will then be happy to walk you through a little more advanced repair of replacing the clutch in the Eureka SmartVac that controls the rug/floor switch. Most of the time though the belt will be all the vacuum needs.

I hope that this was helpful information to you. If this helped you, please be so kind and rate the repair as helpful by clicking on the thumbs up icons in the top corner of this repair.

Thank you very much,

Chris J.
GoVacuum

Apr 04, 2010 | Eureka Smartvac 4870 Bagged Upright Vacuum

1 Answer

How do you open the power head to remove the beater brush on a kenmore 116 canister? I have a piece of twine wrapped around the end of the beater brush


Greetings,

Thank you so much for that clarification, I know the exact model of Kenmore that you have now. This model is actually made by Panasonic for Sears who puts the Kenmore name on it. I wasn't able to located the Sears owners manual, but I did find a Panasonic model that uses the same power nozzle as yours does. I will also explain how to access the roller brush below, and if you'd like to see diagrams of how to do it, you may visit the link below to the Panasonic owners manual. Start at page 46, then go back to page 40.
http://service.us.panasonic.com/OPERMANPDF/MCCG973-MUL.pdf

In order to access the roller brush on this model, here's what you need to do. Underneath of the headlight cover, there are two screws that need to removed first. In order to get to these screws, simply push on both sides of the headlight cover, and lift it straight up while pushing both sides. After the headlight cover has been removed, you'll be able to visibly see the two screws that need to be unscrewed (phillips head screw driver). Remove these two screws next.

After the screws have been removed, turn the power head upside. If you look at both the left and the right sides, you'll see a little indentation on each side. All you need to do is put a flat head screwdriver in these indentations, and pry up on both sides. This will remove the top housing. Once you have top housing removed, you'll see there's one more cover that goes over the roller brush. There are two tabs on both sides behind the roller brush. If you squeeze these two tabs, you can now remove the white colored housing that covers the brush, and have full access to the brush.

I hope that this helps you remove the twine from your beater bar. If you found this repair helpful, please be sure to rate it by clicking the thumbs up icons in the top right hand corner. If you have any other questions about how to repair this, please feel free to request a clarification, or add a comment to the repair, and I'll be more then happy to help you.

Thanks very much,

Chris Jones
GoVacuum

Mar 23, 2010 | Vacuums

1 Answer

I bought a replacement brushroll because the one in the vaccum cleaner is worn out.How do I go about putting the brush in the vaccum cleaner. Do I pull it out or do I have to unscrew the entire bottom...


Greetings from GoVacuum,

Make sure the vacuum is NOT plugged in. In order to replace the roller brush, you'll need to unscrew the 6 screws on the bottom plate of the vacuum cleaner. Oreck uses a Phillips Head screw, so you'll need to get a Phillips head screw driver to replace the brush.

After removing the screws from the bottom plate, simply pull up on the plate by putting your fingers into the open area where the existing brush is located. After the bottom plate has been removed you will have access to the roller brush and belt.

You can now just grab the roller brush and pull straight up on it. It's beneficial to change the belt of the vacuum when you're replacing the roller brush anyways. There is a spare belt on the actual bottom plate of all Oreck XL vacuums.

You'll notice that the new roller brush has two black square plastic caps on both sides of the roller brush. You can look on the outside of this black cap, and you'll see the words OLD and NEW. Rotate the NEW side so it's facing upwards, and the OLD side is the side that's down inside the vacuum cleaner, make sure that both sides have the NEW side facing upwards. You'll need to wrap the belt around the silver pin in the back of the vacuum on one side, and through the roller brush's metal pulley on the other side. The just stretch the belt with the brush inside of it, and place the black plastic parts back into the vacuum cleaner.

Congratulations, you've now just replaced the roller brush in your Oreck!

Please feel free to email me if you have any questions on how to complete this repair, or just request a clarification through this Fixya page. My email address is chris.jones@govacuum.com.

If this repair solution was helpful, please be sure to rate this repair as helpful by clicking the 4 Thumbs Up icons in the top right hand corner of this repair solution.

Be sure to check out http://www.govacuum.com for all Oreck vacuum cleaner parts and supplies!

Chris Jones
GoVacuum.com

Mar 16, 2010 | Oreck XL2000 Bagged Upright Vacuum

1 Answer

Can't get the belt to engage for carpet cleaningwith my riccar


I will attempt to walk you through the belt change on your Riccar 8955 upright vacuum cleaner. I have taken pictures for you for each step to ensure that it's done properly. What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum2_bing.gif cleaner is unpluged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.


a83c268.jpg
Step 2: Unsrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, and is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;


6cb6693.jpg
Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;


fa36553.jpg
Step 5: Once you have removed the actuator arm for the clutch, as well as the belt guard, lift staight up on the roller brush and remove the roller brush from the vacuum cleaner:


bec4491.jpg
Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take one new belt and wrap it around the metal pin in the back of vacuum cleaners2_bing.gif agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;


f76bd31.jpg
Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), but the other end of the belt through your new roller brush;


68efbd6.jpg
Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, and continously having to replace belts2_bing.gif. You can see on the end cap of the roller brush (the right side where the belt rides) that there is two little teeth that protrude out of the end cap as well as an indentation on the opposite side;


96719f8.jpg
Step 9: With the roller brush inserted through the belt, posistion the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove down inside of the housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;

837f4a1.jpg
Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right. Here's a picture of the belt guard being put back into place;




72dd966.jpg
Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Change the the rug / floor switch from bare floors to the carpet setting, and the turn the vacuum upside again so the brush and belt are exposed:


91e54c7.jpg
Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.

f8f8407.jpg






Thank you

Chris Jones
GoVacuum

Jan 17, 2010 | Riccar 8850 Vacuum

2 Answers

Carpet roller will not turn. Vacuum still sucks up dirt


You may need to replace the belt that drives the roller head. They wear out and break, or maybe it has just come loose. Also check for string and thread wound around the roller wheel axles, that is a common "culprit"

Jul 21, 2009 | Kenmore 23913 Progressive PowerMate Bagged...

2 Answers

My brush will not turn, and the brush control is stuck on "off"


I have had problems with the belts on my Mach 5 overheating (smell of burning rubber) and also with the motor overheating and shutting down.
I learned the hard way that one of the issues might be that the roller/brush on the bottom of the unit has a metal bearing inside the roller/brush that can become clogged with hair (both human and pet hair) which effects performance of the unit.
It’s fairly easy to fix.
Lay the vacuum on the floor so that you can see the roller/brush. Then remove the phillip head screws that hold the protective plastic plate over the roller/brush. (There are about 6 screws that hold this plastic protective plate in place) Also, you will be removing the (1) screw that also holds the plastic plate over the belts. There are (2) belts that you can remove and when in doubt replace these (2) belts for around $9.00.
Once you have the protective plastic plate off that covers the roller/brush disconnect the belt is around the roller. Take the roller and cut off any hair that is wrapped around the roller. Next, grab the roller by each end and twist the ends caps and (1) of the ends will unscrew. Once you have unscrewed one of the ends remove any hair or dust that is trapped under this cap. (Be careful not to lose the small metal washer that sit on top of the bearing)You will notice under this cap is a metal bearing that can become clogged and jammed with hair. The hair should come out fairly easy and allow the brush to spin fairly easy once you have screwed the end caps back in place test that it spins freely. If it doesn’t spin freely replace the roller/brush with a new one for about $23.00.
When you put the belts back on the thick rubber one (Belt # 40201-271) has probably become stretched and should be replaced for about $3.00. The small diameter belt that goes over the roller/brush probably does not usually need to be replaced and does not usually fit very tight. I have heard that people will take the small roller/brush belt and turn it upside down to get a better fit.
I just did this on my Mach 5 and it runs like a new machine. I did end up replacing the roller/brush head.
Hopefully you will find this useful.

Jul 05, 2009 | Hoover U5194-900 Mach5 Multi-Chamber...

3 Answers

Dyson DC 24 pick up head wont spin


- Look for the reset button on the side of the brushbar housing - there should be a red sticker and a red button. Push it once. It's
not gonna stay depressed, it's gonna pop right out - that's normal.
- Step on the red pedal on the back
- Turn the machine on with the red power button
- Press the gray button next to the red power button - this is the ON/OFF switch for the brushbar - if it doesn't spin, press and hold the gray button down for 10 seconds
- If it still isn't spinning, remove the brushbar and make sure nothing is blocking it and withholding it from spinning
- For further troubleshooting assistance call the Dyson helpline, they know what they're doing

Jun 20, 2009 | Dyson Ball DC24 Bagless Upright Vacuum

5 Answers

My roomba 560 has brushes that spin one rotation then stop then you hear a click and they rotate one rotation stop over and over. I took compleatly appart cleaned, lubed, and inspected all looked good?


I thought my brushes were clean, but here is what I discovered, and it fixed my Roomba.

The yellow bearing on the opposite end the brush rollers from the gearbox will pull off the shaft. These bearings spun freely and looked clean, but when I pulled them off there was hair and junk between the end of the brush and the back of the bearing. When installed in the Roomba this gook warms up and gets sticky causing friction and stopping the brush from spinning.

Use a toothpick to pull this stuff out and the brushes spin free again. I was very frustrated, and this fixed it, works like new again.

Mar 16, 2009 | iRobot Roomba 560 Robotic Vacuum

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