I've just got this smartphone and the first three days it sync only with the usb cable. Yestarday it didnt and says: "Cannot communicate with the PC because the port is not available". I tried connecting via bluetooth and present the same message.
I reinstalled the microsoft activesync 4.5 (just in case some files were damage) but still nothing.
Please help meand e-mail me at firstname.lastname@example.org
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Re: unable to sync
Usually rebooting the phone will cure this, I presume you have switched the phone off, removed the battery and restarted?
make sure in
File--> connection settings
that usb and the port you have assigned to bluetooth is enabled
(all tick boxes checked)
try deleting the device from active sync
File--> Mobile device --> (select your device)
then go to
File --> Delete mobile device
make sure you have copies of any un-synced data as it may be lost but shouldn't.
If I remember rightly (dont have a touch to hand) also delete the link to the pc in the active sync window on the touch
Menu--> options (select the server name) Menu-->Delete
and re create the profile by plugging in the device.
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did you try to install htc sync? if not http://www.htc.com/www/software/htc-sync-manager/ download this on your pc and it will gives you the driver for your phone once it's connected. Use debugging mode.
Not sure what you need the disc for. All you need is for Active Suync to be operational on your PC. Best to download the latest version of Active Syn. Its easily found by Googling Active Sync Download.
AS will already be installed on your PC (might be an older version) - so what happens when you connect the TyTn?
1. Not sure why its not syncing. You may try uninstalling active sync from your computer and reinstalling. 2. Get another memory card and put the files on there, or get a card reader and transfer them to your computer. Uninstall any unnecessary programs from the phone to free up space.
software you need to install software
let it install before connecting phone to comp
then after finish the install then connect the phone to usb cable
you might if this didnt work the first time have to uninstall all the software and try a fresh copy of the software in comp to sync everything with desktop manager
I fixed my problem of my HTC touch not Syncing with my phone thru the USB cable.
Start, Settings, System, Power, Advanced and select/enable the option that says "When device is turned on, do not charge the battery when connected to the PC."
If it still does not work at first then disconnect the USB from your PC/device, wait a few seconds and then plug it back in.
You'll suddenly see your phone and your PC syncing.