Question about Frigidaire Affinity ATF7000E Front Load Washer

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Our frigidaire affinity will not spin or drain water. I know we need to possibly clean out the drain. Can you tell me where that hose is located and how to go about getting to it.

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Hi


Thanks for using FixYa. When the washer wont spin its because its unable to drain and usually water not draining at all is due to the drain line that is clogged and/or because of kinked drain hoses that's attached to the Drain Pump. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. If you think that this isn't easy to do--and you may need special tools-then you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. Please accept the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Posted on Oct 02, 2010

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NOTE: It is normal to have residual water in the tub and drain lines.

If you are experiencing drainage issue and cleaning does not correct the problem, you will need to replace the drain pump.

If you have any questions, please let me know. I hope this helps you.

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