Question about Linksys WRT150N Wireless N Router - 300Mbps, 802.11n , 4-Port

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I have a phone modem ( arris emta) , my internet was disconnected and i had to reregister to get back on line by unplugging the ethernet cable from my router straight to the modem in order for my computer to allow me to get my internet back up, my linksys WRT150N-N router is not speaking back now but appears to be on, what could of happen?

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Make sure that your computer is able to go online directly through the modem.
If your computer is able to go online through the modem, that means the modem is working fine.
You will need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Click Here for more information about the routers and network

Posted on Oct 02, 2010

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Neither the SBG900 nor the SBG6580 have a phone jack.

A cable modem with a phone jack is called an eMTA (Embedded Multimedia Terminal Adapter: Cable modem Wikipedia the free encyclopedia.)

Most cable companies will only have one alternative to their own equipment when it comes to eMTAs. For example, Comcast only works with the Arris 722G: Customer Owned Arris 722G FAQ Comcast Help and Support Forums, and they'll insist that it can only work if you bought it from Best Buy.

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This is a product that will support WiFI. Here is a description of it:
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Hi,

There could be a couple of causes for this issue. Your internet could be degraded when it gets to your house causing disconnects. You will have to contact your Internet Service Provider in order to have them resolve this issue. Normally, they will replace splitters and may even replace lines outside of your house. You could also be having problems with the modem directly. The may replace this. You could also try to upgrade the software on it. Click here for the update page for Arris.

Typically, I recommend you unplug the router, plug the computer directly in the modem and see if you still have the problem. If you still have the problem then you know it is just the modem. If the problem resolves itself then you know the most likely culprit is the router.

I would also recommend that you update your router firmware as well. Do a google search for the brand name of the router and go to the companies website, look in the support/downloads section for updated software.
--If possible, try a different Ethernet port on your router. You may have a bad port.
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--If possible, replace the Ethernet cables. Bad cables can cause this.

Lastly, you could be having an issue with the Network card(NIC) on your computer. Network cards are either built into the modem or external(a card you insert into the motherboard). Using the process of elimination and the steps above, you can hopefully narrow down the problem to one specific component of your network.


Let me know if you have any questions.
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