Just bought a brand new printer, installed new ink cartridges with used chips. I have 3 ink cartridges flashing even though they're new. Turned on the printer and get Error code 6502....surely I don't need a service call on a brand new printer:-/
What is the brand name and model of your printer? Make sure that your ink cartridges are precisely the correct cartridges for the brand and model that you are using. From what I have experienced ... if you try to use a used ink cartridge you will recieve an error.
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Hi Dee, The error code 6502 indicates an ink tank position sensor error.There's no communication between the printer and the newly installed cartridges.To clear this,you have to remove the cartridges,check the plastic tape usually around them when new and make sure you COMPLETELY remove this tape.Ensure nothing is covering the chip or LED on the rear of the print cartridge.Also gently wipe out any appearing smudges.
This error generally means that your cartridge chips cannot be recognized. The primary causes are: Covering of the LED at the back of the chip (by ink?). Incorrect chip positioning on the cartridge.The LED on one or more of the cartridges has been damaged if removed from original cartridge.The Chips have been mixed up, if removed and replaced, the wrong Chip has gone on the wrong color. And lastly Ink is covering the cartridge chip or a sensitive area of the cartridge and preventing the LED light sensor from functioning. ( my problem)
Sometimes the Canon printers which use PG-5BK/CL-8 colour cartridges with chips will give error massages like 6502 or other types of error message to do with the cartridges, which has the orange light flashing and the printer will not work. Follow this procedure which quite often resets the printer and allows it to resume printing.
When error is indicated, turn power switch off so green light is extinguished.
First hold down resume button and then hold down power button so both are held down at same time
When green light comes on, continue holding down power button and let resume button go, then press resume button twice. Then let power button go.
Then press resume button four times, power button should be released before doing this.
Wait until printer settles down, if power is off, turn on. If power will not come on, remove power cord from back of printer, then wait 15 seconds before plugging back in again and turn power on. This normally solves the error problem - if not go through same procedure again.
Incidentally, you may find that if the chips had previously been disabled, the low ink warnings are showing again and they will have to be disabled once more. This would indicate that the above procedure clears the firmware memory of the disabling of the chips, this may be useful if you need some warranty work done on your
printer after the chips had been disabled.
CANON PIXMA IX IP 4000 - error 5100 and error 6502
While testing the printer the cover must be closed! So if you have a CISS in your printer you have to close the cover after replacinq cartridge because after that replacinq the printer is testinq the cartridges also with the blinkinq LEDS which are installed on the ink's! There is a light LED sensor under the cover which detects the blinking. So if you have destroyed the LED on chips or if you covered them with glue OR if you will leave the cover opened and press cover-open detection button with a pen (then the day ambient light will come inside to cover) you will get an error 6502 or error 5100. I think that the same error will come with all printers which use CLI8 CLI-8 cartridges. Remebre that the blinking led have to be clean and blink after installing new cartidge.
Other reason is that you mixed the chips ang give i.e. chip from yellow to blue and blue to i.e.red. and black to yello etc etc. (YOU MIXED THEM :) ) I hope it will help
Have you replaced the ink cartridge recently?
Service error 6502 is an ink tank position sensor error.
Service error 6502 generally means that your ink cartridge chips cannot be recognised. The primary cause of this is the blockage of the LED. Ensure that no tape, glue etc is covering the chip or LED on the rear of the cartridge.
Problem more prevalent on third party replacement cartridges or ink systems.