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Gray screen with sound - Televison & Video

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  • 5 more comments 
  • ajazz925 Oct 02, 2010

    It does not solve my problem

  • ajazz925 Oct 02, 2010

    Samsung PN50B550T2F

  • ajazz925 Oct 02, 2010

    No lines just plain gray
    one year
    looks good

  • ajazz925 Oct 02, 2010

    screen does work with DVD player

  • ajazz925 Oct 02, 2010

    It is connected to cable box and I'm not sure if it is an internal digital tuner

  • ajazz925 Oct 02, 2010

    Yes it is connected to Cable box and it has digital tuner

  • ajazz925 Oct 02, 2010

    no definitely a cable box

×

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  • Master
  • 10,515 Answers

Hi,

Kindly mention the make and model of the TV?

Thanks!!

Posted on Oct 02, 2010

  • 4 more comments 
  • taran_2005
    taran_2005 Oct 02, 2010

    Thanks for your response!!

    I am still here to help you. This is an internal fault. To eliminate few causes, kindly answer the below questions :-

    -Can you describe the lines? (how thick, where on the screen, what direction)

    -How old is the unit?

    - If you press the menu button on the TV itself, does the menu look good or is it affected also?

    Let me know,so that we could proceed.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • taran_2005
    taran_2005 Oct 02, 2010

    Thanks for your response!!

    One more question :-

    Do you see the gray screen even if you try to use DVD player or some external device such as PS3?

    Let me know, so that we could proceed.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • taran_2005
    taran_2005 Oct 02, 2010

    Thanks for your response!!

    One more question to narrow down the problem - Is the TV connected to a cable box or satellite?or it has an internal digital tuner?

    Thanks!!

  • taran_2005
    taran_2005 Oct 02, 2010

    Thanks for your response!!

    Have you set the resolution on a cable box to a fixed resolution?Have you tried to download the latest firmware from samsung.com?

    Thanks!!

  • taran_2005
    taran_2005 Oct 02, 2010

    Thanks for your response!!

    Have you set the resolution on a cable
    box to a fixed resolution?Have you tried to download the latest
    firmware from samsung.com?

    Thanks!!

  • taran_2005
    taran_2005 Oct 02, 2010

    Thanks for your response!!

    Have you set the resolution on a cable
    box to a fixed resolution?Have you tried to download the latest
    firmware from samsung.com?

    Thanks!!

×

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